Part-Time Assistant

Part-Time Assistant Overview We are seeking a highly organized and detail-oriented Remote Administrative Assistant to support our growing team. This role will focus primarily on appointment management, application processing, and general administrative support. The successful candidate will play a key role in ensuring a smooth client experience while maintaining accurate records and documentation. This position will begin on a part-time basis, with strong potential to transition into a full-time role as the business continues to grow. Key Responsibilities Appointment & Client Management Manage inbound calls and client inquiries. Schedule appointments and guide clients through the appointment process. Follow up with clients as needed to ensure timely completion of required steps. Maintain accurate appointment records and updates. Application Processing Review client applications for completeness and accuracy. Identify missing information and required documentation. Communicate with clients regarding outstanding requirements. Organize and prepare application paperwork prior to submission. Submit completed applications and maintain filing systems. Administrative Support Manage paperwork, electronic files, and email correspondence. Assist with FIOS setup and related administrative tasks. Handle city-related documentation and submissions. Perform general administrative and data entry duties. Support the team with ad hoc administrative projects as required. Marketing Support (Low Priority) Provide occasional assistance with marketing-related administrative tasks. Support marketing campaigns and documentation when required. Requirements Previous experience in administration, customer service, or office support. Excellent organizational and time-management skills. Strong attention to detail and accuracy. Professional communication skills, both written and verbal. Comfortable working independently in a remote environment. Proficient with email, Microsoft Office, Google Workspace, and online systems. Ability to manage multiple tasks and meet deadlines. Working Hours Part-Time (approximately 4 hours per day) Sunday to Friday U.S. Hours: 12:00 PM – 4:00 PM (EST) South African Time: 6:00 PM – 10:00 PM (SAST) during U.S. Eastern Standard Time, or 5:00 PM – 9:00 PM (SAST) during U.S. Daylight Saving Time. Growth Opportunity This role is expected to start on a part-time basis, with a clear pathway to a full-time position for the right candidate as responsibilities and business needs expand.