Paralegal, Labor & Employment

About Us Operating in nearly 40 countries across the world, our purpose is to be the best part of the journey. Whether our customers are flying abroad on holiday, heading off on a business trip or commuting to work by train, we aim to offer them food and drink experiences that meet their many different tastes and needs. What You’ll Get from Us Our Commitment to learning and development is our commitment to unlocking our people’s success. We strive to provide a wide range of resources that boost our people’s skills today, and help them fulfil their potential tomorrow. No matter where you join us, you’ll have all the tools you need to take charge of your development. Surrounded by like-minded colleagues and guided by industry experts, it’s your career, your way at SSP. Join Our Team! Position Details: Salary: $105,000 – $128,000 Location: Remote (U.S.-based) Reports To: Associate General Counsel, Labor & Employment Travel: Up to 20% within the U.S. and Canada, including overnight stays Work Authorization: Must be eligible to work in the U.S. without sponsorship About the Role SSP America is looking for an experienced Paralegal to join our Legal team as a key partner to the Associate General Counsel, Labor & Employment. You will own complex litigation files, drive labor relations documentation, manage agency matters, and keep a fast-moving legal operation running at a high standard. You will work across U.S. and Canadian operations, partnering daily with Legal, HR, and People leaders. Big Law firm background is a strong plus. What You'll Do: Provide paralegal support for employment litigation, arbitrations, and administrative agency proceedings. Manage document collection, organization, review, and production; handle subpoena responses and discovery tracking. Respond to agency charges, audits, and information requests from the EEOC, DOL, NLRB, and state agencies. Support union labor matters including grievances, arbitrations, collective bargaining support, and NLRB filings. Coordinate with outside counsel on document requests, deadlines, and discovery support. Prepare, draft, and organize employment-related documents and filings under attorney supervision. Use Excel and SharePoint to maintain trackers, logs, dashboards, and document repositories. Support the development and maintenance of employment policies, procedures, and training materials. Track legal deadlines, calendars, and matter status reports to ensure timely execution. What You Bring: 5+ years of paralegal experience in labor and employment law, including litigation support. Demonstrated experience in a unionized environment: grievances, arbitrations, and labor relations matters. Big Law firm experience supporting labor and employment practices. Advanced proficiency in Microsoft Office Suite including Excel, Word, Outlook, Teams, and SharePoint. Experience supporting in-house legal teams in complex, multi-unit or enterprise-level organizations. Ability to manage multiple matters, deadlines, and competing priorities with meticulous attention to detail. Sound judgment and discretion handling sensitive, confidential information in a remote setting. Why SSP America? SSP America operates over 200 food and beverage brands across airports throughout the U.S. and Canada, serving millions of travelers each year. Our Legal team works at the center of a complex, high-volume operation that requires sharp minds and people who take ownership. We live by four values: Passion, Ownership, Team, and Curiosity. SSP America is an equal opportunity employer and does not unlawfully discriminate against team members and applicants on the basis of race, color, ancestry, national origin, citizenship, age, disability, medical condition, pregnancy, religion, sex, gender identity, gender expression, marital status, sexual orientation, military or veteran status, political affiliation, genetic information, union activity, or any other basis protected by law. Nearest Major Market: Washington DC