At Stewart, we know that success begins with great people. As a Stewart employee, you’ll be joining a company that was named a 2024-2025 Best Company to Work For by U.S. News & World Report, and a 2025 Top Workplace by USA Today. We are committed to helping you own, develop, and nurture your career. We invest in your career journey because we understand that as you grow, so does our company. And our priority is smart growth – by attaining the best people, investing in tools and resources that enable success, and creating a better home for all.
You will be part of an inclusive work environment that reflects the customers we serve. You’ll be empowered to use your unique experiences, passion and skills to help our company and the communities we serve constantly evolve and improve. Together, we can achieve our vision of becoming the premier title and real estate services company.
Stewart is a global real estate services company, providing title insurance, settlement, underwriting, and lender services through our family of companies. To learn more about Stewart, visit
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Job Description
Job Summary
This individual contributing Team Lead role supports both Mobile and RON notary operations, across mobile & RON teams based on business demand. The role serves as a subject matter expert, ensures consistent execution, manages escalations, and drives alignment across service lines to deliver a seamless customer experience.
Job Responsibilities
Recommend improvements to existing processes and solutions to improve consistency and efficiency through partnership with leadership
Understands how teams coordinate efforts and resources to achieve organizational objectives including a unified and consistent customer experience across all service channels
Builds expertise in Mobile & RON processes, systems, & compliance requirements and provides subject matter guidance across multiple domains
Impacts results of own team and effectiveness of related teams as a primary resource for escalations, complex scenarios, and issue resolution
Gathers, monitors, and analyzes data to identify and solve complex problems that arise with little or no precedent
Exercises judgement using strong problem-solving and decision-making skills based on previous experiences, practices and precedents
Evaluates and effectively communicates complex information in a clear, concise manner using strong communication skills
Works autonomously within established procedures and practices
Acts as a lead, supporting onboarding, training, ongoing development, and coordinating the work of others but is not a direct supervisor
Performs all other duties as assigned by management
Education
High school diploma required; Bachelor’s preferred
Experience
Proven experience in leadership or team lead role within operations or service delivery
Demonstrated ability to operate in a fast-paced, evolving environment with shifting priorities
Typically requires 3+ years of related work experience
Equal Employment Opportunity Employer
S
tewart is committed to ensuring that its online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities.
If you have a disability and need assistance or an accommodation in the application process, please contact us by email at
[email protected]
.
Benefits
Stewart offers eligible employees a competitive benefits package that includes, but is not limited to a variety of health and wellness insurance options and programs, paid time off, 401(k) with company match, employee stock purchase program, and employee discounts.