Operations Specialist - 1341 - Colombia
We're hiring an Operations Specialist to streamline processes, manage workflows, and drive efficiency in a fast-growing digital marketing agency.
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We usually respond within
three days
About the client:
Our client is a digital marketing agency specializing in helping home service businesses grow through comprehensive digital solutions. They transform websites into lead-generating assets while building brand awareness through SEO, social media, and paid advertising campaigns.
About the role:
We are seeking a detail-obsessed
Operations Specialist
to maintain and optimize the internal engines of our fast-paced digital marketing agency. The ideal candidate is a "systems thinker" who loves building workflows, managing project data, and ensuring that our remote team has the tools and processes they need to succeed.
Digital Marketing Agency experience is a plus.
What you’ll be doing:
System Administration:
Maintain and update the Zoho project management system to ensure it accurately reflects current business processes.
Workflow Implementation:
Build and refine automated workflows, task templates, and flow charts to reduce manual overhead.
Process Documentation:
Draft, update, and organize Standard Operating Procedures (SOPs) to ensure a "single source of truth" for the agency.
Accountability Tracking:
Monitor project boards daily to identify overdue tasks and coordinate with team members to resolve bottlenecks.
Reporting:
Generate weekly productivity and project health reports for leadership to identify operational gaps.
Onboarding Support:
Handle the technical side of onboarding new team members, ensuring they are correctly set up in our systems and trained on our specific workflows.
Communication
Coordination: Assist in organizing daily stand-ups and ensuring cross-time-zone communication is documented and accessible.
Who are we looking for?
2+ years of experience in an Operations or Project Management role.
Strong expertise in Zoho or similar project management systems (ClickUp, Asana,
Monday.com
, etc.).
Highly organized and detail-oriented with experience in workflow optimization and process standardization.
Strong analytical skills with the ability to identify inefficiencies and implement effective solutions.
Excellent communication skills with the ability to lead and motivate teams.
Experience working in digital marketing agencies is required.
US experience is required.
Position:
Operations Specialist
Remote Status:
Fully Remote
Preferred Location:
Global
Working Hours:
9 am to 6 pm EST
Holidays:
US Federal Holidays
Salary:
USD 800 - USD 1,000 per month
Internal Job ID:
1341
Department
Operations
Locations
Colombia
Remote status
Fully Remote
Monthly salary
$800 - $1,000
Employment type
Full-time
Colombia
Work from anywhere
All positions marked "Global" at Bionic Talent are FULLY remote. We believe in a fully remote, interconnected world. Any job you apply to at Bionic Talent with a "Global" or "Fully Remote" tag will be fully remote; work from anywhere.
Market beating compensation
We work with clients that value talent and ensure that our compensation is market-beating. We don't believe in market-competitive salaries; we believe in beating the market.
No degrees needed
Most job positions with Bionic Talent value you for the skills and experience you possess, not the degrees you have/or don't have.
Workplace & culture
Bionic Talent only works with the top agencies and startups around the world. We ensure you find your dream job with a company that values your talent and passion. We want everyone to have a job that fulfills them professionally, emotionally, and personally.
About Bionic Talent
Bionic Talent is building a diverse workforce spanning 11 countries across five continents, speaking 14 languages.
With 13+ years of experience in remote work and team building, we understand what it takes to have a successful – and cost-effective overseas remote team.
Our proven approach is a smart way for companies looking for access to a global workforce. Using a global workforce allows savvy entrepreneurs to save on operating costs by hiring remotely.
Founded in
2021
Co-workers
23