Operations Specialist

At CLEAResult, we lead the transition to a sustainable, equitable, and carbon-neutral energy-efficient future for our communities and our planet. We do that by creating a people-first culture built on trust, accountability, and transparency; where every employee – regardless of position, role, or identity is treated with respect and given an equal chance to thrive. Additionally, you will enjoy: • Medical, Dental, and Vision Insurance; we also offer a company-paid health care concierge service to help navigate our health plan to make the best decisions for you and yours • 401(k) with company match • Paid vacation, sick, personal and parental leave time • Paid Volunteer Time: giving back to our communities is important to us • Employee Recognition Program – convert your recognition points into gift cards • Employee Assistance Program – offers benefits to help you manage daily responsibilities • Access to on-demand training courses to advance further in your career Job Description We are looking for a talented individual… To join us as a Operations Specialist. We are seeking a detail-oriented and collaborative Operations Specialist to support a community-based energy-efficiency program. This program works with community-based organizations across Oregon that help facilitate energy upgrades enhancing affordability, comfort and safety of homes. In this role, you will serve as a key point of contact for community-based organizations, providing guidance on residential energy efficiency program requirements and supporting clear, consistent communication across teams. This role requires candidates to reside in Oregon. You will work closely with internal program teams, community-based organizations, and external stakeholders to ensure partners have the information and support needed to successfully navigate program requirements. This role focuses on proactive partner engagement, issue resolution, and delivering a positive partner and customer experience. The ideal candidate brings strong organizational skills, a customer-service mindset, and a commitment to advancing equitable access to energy efficiency programs. You’re a great fit if you can… Build and maintain positive, professional relationships with community partners, contractors, customers, and cross-functional internal teams Serve as a trusted resource by clearly explaining program requirements, processes, and expectations to partners Support partners in navigating applications and program requirements, ensuring a smooth and successful experience Apply program rules and eligibility criteria consistently while exercising sound judgment within defined guidelines Demonstrate great attention to detail and have experience with complex data entry Communicate clearly and professionally—both written and verbally—when responding to questions, providing guidance, or resolving issues Identify trends, recurring questions, or potential compliance concerns and collaborate with internal teams to address them proactively Support the program exception process by gathering information, coordinating with stakeholders, and communicating outcomes Manage multiple priorities in a fast-paced environment while maintaining attention to detail and responsiveness Document partner interactions, decisions, and guidance to ensure transparency and continuity across teams Target Compensation: $60,000 Equal Opportunity Employer As an Equal Opportunity Employer, we are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant’s race, color, religion, national origin, marital status, age, sex, gender identity, sexual orientation, status as a qualified individual with a disability or protected veteran, or any other protected status. The above job description and job requirements are not intended to be all inclusive. CLEAResult retains the right to make changes or adjustments to job descriptions and/or requirements at any time without notice. DOT Requirements If applicable, meet all DOT qualification requirements and comply with all applicable federal, state, and local transportation regulations. Compensation Range $48,800.00 - $66,300.00 Currency USD Type Salary Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant’s skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example. CLEAResult will not provide sponsorship or support for immigration status or work authorization including for international students. Applicants must be authorized to work in the country where the position is located without the need for employer sponsorship or support. Successful hires must pass pre-employment checks. Equal Opportunity Employer As an Equal Opportunity Employer, we are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant’s race, color, religion, national origin, marital status, age, sex, gender identity, sexual orientation, status as a qualified individual with a disability or protected veteran, or any other protected status. The above job description and job requirements are not intended to be all inclusive. CLEAResult retains the right to make changes or adjustments to job descriptions and/or requirements at any time without notice.