Operations & Sales Support Coordinator

Benefits: Service Fee: ₱50,000 to 60,000 PHP Location: Remote – Philippines Job Type: Full Time | Day Shift (Sydney, Australia Time Zone) 28 days of paid time off per year HMO coverage Performance-based annual incentive Clear path for career growth and development Essential Requirements: Bachelor's degree in Business Administration or related field preferred Minimum 2 years of experience in operations or sales support roles Familiarity with CRM systems , especially HubSpot Comfortable in working with Google Workspace , especially proficiency in Google Sheets Strong organizational skills and attention to detail Willing to work with Zoom Camera ON during the 8 hours shift Willingness to undergo a background check About the Role: We are looking for a highly organised and proactive Operations & Sales Support Coordinator to support our Sales Optimisation Manager. This role ensures that strategists attend training, complete their work, follow processes correctly, and are audited consistently—so the Sales Optimisation Manager never has to chase or check. This is not a typical administrative role. You will enforce execution, maintain operational standards, and ensure accountability across the team. If you thrive on structure, precision, and making things happen, this role is for you. Key Responsibilities 1. Daily Training & Compliance Attend all daily training sessions. Run roll call and track attendance. Track homework submission and completion. Follow up with strategists via email and SMS until tasks are fully completed. 2. Homework Management Collect and organise all strategist homework. Maintain a daily tracker of submitted, outstanding, and overdue tasks. Proactively follow up with strategists who fall behind. 3. Training Recording & File Management Download daily Zoom training recordings. Correctly name, organise, and upload recordings to Google Drive. Ensure all files and links are accurate and accessible. 4. Session Verification & Audits Confirm strategists start sessions on time and follow protocols. Audit Zoom sales sessions against scripts and internal processes. Record outcomes, flag breaches, and identify process gaps. 6. Deal & Process Oversight Audit deals in HubSpot and other systems. Categorise deals (Pass / Fail – Yellow Card / Fail – Red Card). Document issues clearly and flag recurring problems. Required Skills & Traits Highly organised and process-driven. Comfortable chasing and holding people accountable. Independent, self-directed, and reliable. Strong attention to detail and follow-through. Professional communication skills, especially in writing. Nice to Have Experience using HubSpot or similar CRM systems. Experience managing calendars and Zoom sessions. Why This Role is Critical Your work ensures: Strategists attend training and complete homework on time. Files, recordings, and processes are organised and accurate. Priorities stay aligned, and execution runs smoothly through highly organised and proactive support focused on performance and accountability across the Property Strategist team. This role is ideal for someone who loves structure, thrives on execution, and enjoys keeping teams accountable. Technical Requirements: Windows 11 operating system or MacOS 13+ 256GB Storage space - minimum 8-16GB RAM - minimum Dual Core CPU - minimum Camera: HD Webcam (720p) Headset: Noise-canceling (preferably) Internet Speed: 50 Mbps - minimum About Us Outsourced Pro Global Limited is a trusted outsourcing partner supporting businesses in recruitment, finance, HR, payroll, and operations. As the offshore hub for leading Australian companies, we deliver high-quality, efficient solutions through a team driven by integrity, excellence, and innovation. At OPG, you’ll be part of a collaborative, growth-focused community. We offer meaningful careers, global exposure, and a culture that values learning, professionalism, and long-term success. Your ideas matter, your growth is supported, and your impact is real. Curious about life at OPG? Follow us on Facebook , Instagram , TikTok and LinkedIn for a peek into our culture, team moments, and what makes OPG a great place to work.