Operations Manager, Contracts & Compliance

Description Operations Manager, Contracts & Compliance Phoenix, AZ | Remote $85,000 - $90,000 + Annual Bonus Eligibility (Up to 5% of Base Salary) + Comprehensive Benefits + 16 Paid Holidays Hiring range based on experience, skills, and qualifications. Collaboration. Authenticity. Connection. Balance. At Cohere, we believe community is the most valuable amenity. We do more than manage communities—we help create places where people connect, belong, and thrive. By partnering with some of the nation's most innovative master-planned communities, we create environments where residents build meaningful relationships, engage in shared experiences, and feel a true sense of home. As Cohere continues to grow, so does the importance of the systems, processes, and partnerships that support our teams behind the scenes. We're looking for an Operations Manager, Contracts & Compliance to join our Corporate Operations team and help strengthen the operational foundation that allows our communities, and the people who serve them, to succeed. In this role, you'll oversee critical functions that support the business, including contract administration, compliance coordination, legal operations support, business licensing, process documentation, and operational project management. You'll work closely with leaders across the organization to ensure agreements are executed accurately, compliance requirements are met, risks are proactively managed, and operational processes are scalable and effective. This is an opportunity to make a meaningful impact on a growing organization by creating structure, driving consistency, and improving how work gets done across multiple teams. Your work will help ensure Cohere remains well-positioned to deliver exceptional service to our communities while continuing to grow with purpose. If you're someone who enjoys bringing order to complexity, building efficient processes, and partnering with others to solve problems, we'd love to meet you. Why People Choose Cohere The best communities are built by people who feel supported, valued, and empowered to do their best work. That's why we invest in benefits, time away, and professional growth that help our team members thrive both personally and professionally. Highlights Include: Medical coverage available on your first day Employer-paid dental coverage Vision coverage 401(k) retirement plan Employer-paid Life Insurance, AD&D, and Long-Term Disability coverage Pet insurance options Employee Assistance Program with mental health, financial, legal, and family support resources Travel assistance and identity theft protection Complimentary will preparation services Generous paid time off 16 paid holidays each year, including a Birthday Day and Volunteer Day, in addition to PTO Professional development and growth opportunities What You'll Do Contract & Proposal Management Manage the full proposal-to-contract lifecycle, including proposals, service agreements, amendments, and renewals Coordinate contract preparation and execution using approved templates and processes Serve as a liaison between internal stakeholders, external partners, and legal counsel Review agreements for accuracy, completeness, and alignment with approved proposals Maintain contract records, documentation standards, and renewal tracking systems Monitor contract deadlines, renewals, and terminations while coordinating follow-up actions with operational leaders Compliance & Risk Administration Maintain business licenses, registrations, and corporate filings across operating markets Coordinate annual compliance requirements, renewals, and regulatory filings Support new community onboarding and market expansion efforts by ensuring compliance readiness Assist with insurance administration, renewals, and certificates of insurance Maintain compliance documentation and reporting records Legal Operations Support Coordinate with internal leadership and external legal counsel on organizational legal matters Track legal requests, documentation, trademark renewals, and project timelines Maintain organized legal records and support risk management initiatives Participate in legal coordination meetings and monitor active matters Process Improvement & Operational Excellence Develop and maintain workflows, SOPs, and process documentation Manage document retention standards and organizational filing systems Conduct audits to ensure documentation and compliance requirements are met Provide training and guidance on contract, compliance, and documentation processes Generate reports related to contract activity, compliance deadlines, and operational metrics Identify opportunities to improve efficiency, accountability, and consistency across the organization Team & Organizational Support Serve as a resource to internal teams on contracts, compliance, and operational best practices Support a culture of accountability, collaboration, and continuous improvement Contribute to special projects and strategic operational initiatives Perform other duties as assigned What We're Looking For 3-5+ years of experience in operations, contract administration, compliance, legal support, project coordination, or a related field Strong organizational skills and exceptional attention to detail Excellent written and verbal communication skills Ability to manage multiple priorities and deadlines in a fast-paced environment Strong analytical and problem-solving abilities High level of integrity, professionalism, and discretion Proficiency with Microsoft Office and document management systems Experience working with contracts, legal documentation, or compliance programs Familiarity with business licensing, insurance administration, or regulatory compliance Experience using workflow and document management platforms such as Monday.com, SharePoint, or similar systems Ability to work independently and collaboratively across teams Additional Requirements Bachelor's degree in Business Administration, Operations, Legal Studies, or a related field preferred Experience in community management, real estate, homeowner associations, or related industries preferred Ability to occasionally travel for meetings, training, or company events, as needed Equal Opportunity Employer Cohere is an Equal Opportunity Employer committed to creating an inclusive workplace where all team members are valued and respected.