Operations Lead - Material Planning

Dandy is transforming the massive and antiquated dental industry—an industry worth over $400B. Backed by some of the world’s leading venture capital firms, we’re on an ambitious mission to simplify and modernize every function of the dental practice through technology. As we expand our reach globally, Dandy is building the operating system for dental offices around the world—empowering clinicians and their teams with technology, innovation, and world-class support to achieve more for their practices, their people, and their patients. About the Role This is a full-time, remote position for a senior procurement professional who both owns critical procurement execution and develops the people around them. The Procurement Lead for Production Materials & Consumables is responsible for the end-to-end management of lab materials supply—spanning forecasting, purchase order execution, supplier relationship management, inventory health, and cost reduction—while also coaching and mentoring BPO agents and peers on the procurement team. This role sits at the intersection of operational rigor and strategic thinking, and is central to Dandy’s ability to scale its lab network reliably and cost-effectively. What You’ll Do Forecasting & Demand Planning Materials Forecasting : Build and maintain forecasting models for high-priority production materials including raw materials, resins, chemicals, etc. Ensure forecast inputs are kept current and aligned with production schedules and lab demand signals. Supply Management : Track and maintain supplier signals (lead times, capacity, MOQs, volume pricing) across the supplier base - with particular focus on long-lead and high-risk, critical materials - and incorporate nuances into buy planning. New Facility Launch Planning : Develop initial buy plans for new lab launches and capacity expansions, coordinating across procurement, operations, and lab teams to ensure materials availability ahead of go-live. Purchase Order & Inventory Management Purchase Order Execution : Manage the full PO lifecycle in NetSuite from requisition through vendor confirmation, receipt, and closure. Maintain accurate procurement data across all active orders. Stocking Level Maintenance : Review and update NetSuite stocking levels and reorder points on a regular cadence, aligned with weekly consumption reporting and lab-level demand changes. Inventory Health & E&O Tracking : Monitor inventory consumption and proactively identify slow-moving, excess, and obsolete (E&O) materials. Drive corrective actions in coordination with lab operations and finance to minimize financial exposure. Item Master & BoM Maintenance : Own the accuracy of item master data, Bills of Materials, and Units of Measure in NetSuite. Ensure systemic planning levers are current and correctly reflect active materials and configurations. Supplier Relationship & Cost Management Supplier Management for On-Time Delivery : Manage day-to-day relationships with key production material suppliers, with a focus on on-time, in-full delivery. Proactively resolve delays, shortages, and quality issues to maintain reliable material flow. Cost Reduction Initiatives : Identify and execute cost reduction opportunities in a dynamically growing business, including material substitutions, vendor negotiations, and volume consolidation strategies. Lead cross-functional coordination required to validate and implement material changes. Accounts Payable Coordination: Partner with finance to ensure timely vendor payments, resolve invoice discrepancies, and minimize off-cycle or rush payment requests through proactive planning. Cross-Functional & Strategic Workflows Change Management & Materials Requests : Own the intake and execution of material change requests - including SKU changes, substitutions, and new material introductions - ensuring affected teams (labs, AP, sourcing) are aligned and BoMs are updated accordingly. Invoice Reconciliation & Zendesk : Resolve complex billing and invoicing tickets, manage pending billing projects, and maintain clean records across procurement and accounts payable workflows. SOP Development : Build and maintain standard operating procedures for key procurement workflows including lab materials procurement, new vendor onboarding, managed hardware, samples, and asset management. New Vendor Onboarding : Lead the end-to-end setup of new vendors in NetSuite, including item creation, stocking level and reorder point configuration, and AP coordination. Strategic Procurement Support : Support the development and continuous improvement of Dandy’s procurement and inventory management disciplines, contributing to scalable processes, data integrity, and operational frameworks that enable sustainable business growth. Team Development Training & Coaching: Train and coach BPO agents and peers on procurement processes, NetSuite workflows, forecasting methodologies, and cross-functional best practices. Serve as a knowledge resource and escalation point for the broader procurement team. What We’re Looking For 4+ years of experience in procurement, supply chain, or materials planning, with demonstrated ownership of end-to-end procurement workflows Proven ability to build and maintain forecasting models for multiple material categories simultaneously Strong supplier relationship management skills with experience driving on-time, in-full delivery outcomes Experience identifying and executing cost reduction initiatives, including material changes and vendor negotiations Hands-on experience with item master data, BoM maintenance, and systemic planning levers in an ERP environment Comfortable managing E&O, stocking level analysis, and inventory health reporting Experience coaching or mentoring peers or direct reports in a procurement or operations context Highly organized, proactive communicator who thrives in a fast-moving, cross-functional environment Experience working in a remote environment with distributed teams Customer-driven attitude with high expectations for yourself and those around you Systems & Tools The following tools are used across our procurement and operations workflows. Prior experience with any of these is a plus, though not required: NetSuite (ERP – core to this role) Google Workspace (Gmail, Sheets, Docs) Slack Zendesk Airbase Job ID : J-520 For full-time positions, Dandy offers a wide range of best-in-class, comprehensive, and inclusive benefits tailored to each country where we operate. Our local benefits packages typically include healthcare, dental, mental health support, parental planning resources, retirement savings options, and generous paid time off—ensuring our team members are supported no matter where they live and work. Dandy is proud to be an equal-opportunity employer. We are committed to building a diverse and inclusive culture that celebrates authenticity to win as one. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, citizenship or immigration status, or any other legally protected characteristics. Dandy also fully complies with the Americans with Disabilities Act (ADA). We are dedicated to embracing challenges and creating an accessible, inclusive workplace for all individuals. If you require any accommodations for your interview or have any questions beforehand, rest assured that we will do everything we can to meet your needs. Visit Dandy Careers for more! Data Privacy Notice: By submitting your application, you consent to Dandy collecting, storing, and processing your personal information for recruitment purposes in accordance with our Privacy Policy and GDPR regulations. You have the right to access, rectify, or request the deletion of your data at any time by contacting Privacy Requests .