Operations Executive

Operations Executive Are you into the skins market looking to have a career you'll actually love? We'll train you on the job! Apply We usually respond within a week Location: Hybrid - Mrieħel, Malta (3 days per week in office) Relocation package to Malta offered. Reporting to the Head of Operations You'll work for a start-up that's launching the next titan of skin gambling, and they need an Ops Executive to run the engine. You will serve as the central hub for Payments, Support, and CRM, ensuring the platform runs flawlessly from launch day. All we need is someone who understands the game & the community, we'll teach you the rest. Your day-to-day Platform Operations: Keep a daily eye on site uptime, coordinate game updates, and report technical bugs to the dev team. Customer Support Oversight: Assist the Support team by investigating complex tickets, user complaints, payment issues, or technical glitches that need a deeper look. Risk, Compliance & Fair Play: Help with KYC/AML checks and use our tools to spot fraud, bots, or suspicious betting patterns & investigate player behaviour. Connect the Partners: Act as the daily contact for game providers and payment services, tech vendors and other 3rd parties to ensure everything runs smoothly. Continuous improvement: Ensure the"unboxing" experience stays relevant to what players actually want. What you bring You're a CS gamer with a deep understanding of skin rarity, wear levels (floats), pattern indexes, and the "investor" side of the Steam ecosystem. You follow the Pro Circuit. You understand how a Major win or a player's signature can shift the market overnight. 1–2 years in iGaming, fintech, or gaming operations is a plus but not mandatory (we'll train you). What you can expect The chance to make a tangible impact in a rapidly growing, global company. A culture that rewards ambition, innovation, and collaboration. Relocation package to Malta. Comprehensive benefits package for Malta-based employees, including: Private health insurance, wellness allowance, and communication allowance. Healthy lunch on Wednesdays, Social Fridays, and Summer & Christmas events. Employee discounts in restaurants and businesses. Extended second-parent leave policy. Private parking space. Department Operations Role Operations Executive/Specialist Locations Malta Remote status Hybrid Employment type Full-time