Operations & Compliance Executive

Job Description Job Title: Operations & Compliance Executive Reports To: Operations & Compliance Manager Remote - South Africa Working UK Hours Tasks and Responsibilities  Creating reports and dashboards as required  Running and reporting on internal and client specific monthly and adhoc MI reports  Requesting and reporting on client and candidate feedback  Drafting and issuing our standard terms of business and variation letters  Uploading terms of business to the database and distributing monthly reports on new terms of business signed across the Group  Order company gifts, office stationery and supplies for the Asia and US offices where required  Manage internal anniversaries, creating posts for LinkedIn and communicating with relevant managers.  Audit permanent placements submitted on the database to ensure compliance in line with confirmations and signed terms, before updating on SF so these can be invoiced by finance  Generating and sending deal mails  General administrative support to all offices where required, including CV formatting, preparing presentations, pitch documents etc  Carrying out pre-employment screening checks for candidates, ensuring they are compliant, in line with Client and/or our requirements as applicable - both prior to placement and throughout assignments  Liaising with active and placed candidates, being the first point of contact for all queries, and providing contract advice for contractors on payroll, contracts and compliance process  Liaising with clients regarding contractors onboarding progress, start dates and extensions  Updating clients and consultants on candidate progress with compliance  Raising contracts for candidates and clients for new deals and extensions  Enter and monitor details on our CRM system ensuring the system remains accurate and up to date for all contract placements including new deals and extensions  Monitor and track upcoming expiry dates on relevant compliance documentation including Right to Work and company insurance, ensuring these remain valid for the duration of the assignment  Responding to third party reference requests, actioning references for previous contractors  Manage SDS process including renewals to ensure IR35 compliance across current runner book  Issue termination letters to any contractors that finish an assignment early  Action and respond to client contractor compliance audits  Answering incoming switchboard calls Requirements Experience/Interpersonal Skills Required  IT literate with good typing skills and confident using Microsoft Office including Outlook, Excel, Word and PowerPoint. OneDrive, SharePoint and Salesforce would be advantageous but not required  Excellent organisational skills  Ability to prioritise workload effectively  Problem-solving skills and the ability to come up with creative solutions to issues  Previous experience working within recruitment sector  Excellent time management and planning skills,  Outstanding attention to detail and the ability to remain calm under pressure  Able to communicate effectively both internally and externally in both written and verbal forms, with strong relationship management skills  The ability to work proactively, driving for results and constantly striving to perform the highest levels of service to the business  Team player with ability to take direction from others and collaborate effectively, working with enthusiasm and dedication to the company  We are passionate about our values so it is essential that the successful hire can demonstrate a commitment to these: o PERSONAL ACCOUNTABILITY: We value people who take responsibility for their work o INGRAINED DRIVE: We value people who motivate themselves and each other o PROFESSIONAL EXPERTISE: We value people who build their specialism o CULTURAL CONNECTIVITY: We value people who build the team o AGILE & ADAPTIVE: We value people who face into change and adapt Benefits Remote Working A good salary (Unfortunately we don't offer benefits as you will be working through us for a UK company) The chance to work with a global recruitment company An amazing opportunity to learn, grow & add great value