Operations Analyst - Trust Distributions

Location: 4900 Tiedeman Road, Brooklyn Ohio Qualified Candidate must be able to report to the Brooklyn, OH Offices 2 days per week - 4900 Tiedeman Road, Brooklyn, OH Hours: Monday- Friday from 8:00am-5:00pm ABOUT THE JOB (JOB BRIEF) Trust Distributions is responsible to act on the instructions of the Trust Administrator in Key PrivateBank and Wealth Management to effect and coordinate distributions over the life cycle of the trust. The analyst has responsibility to read the governing trust and custody documents and evaluate the legitimacy and appropriateness of the distributions being requested from the trust. The analyst is responsible to ensure that all required authorization documentation is in place to allow the distribution to take place, as well as ensuring that any tax, court accounting, probate administration and IRA compliance ramifications of the distribution are understood and properly addressed. ESSENTIAL JOB FUNCTIONS Review and interpret trust and custody legal agreements to determine whether specific distributions are permitted under the document. Complete the most complex distributions proficiently, according to department procedure and in accordance with Service Level Agreements. Specifically, complete all processes for the following types of distributions: Gifts, revocations, birthday/anniversary distributions, miscellaneous distributions, death distributions, estate distributions, including all with single or multiple beneficiaries and with complex provisions. Prepare income and principal cash allocations, or other schedules as required to complete the processing. Construct appropriate and professional communications to beneficiaries and/or clients as required by the procedures for the distribution. Communications may be oral or written and must reflect positively on Key. Coordinate transfer of assets, charging of fees and reserving cash for payment of taxes and other expenses. Process online cash transactions and creation of distribution instructions. Provide excellent service to the Relationship Team in completing all processes. Meet performance objectives for accuracy and timeliness in completing distributions. Actively participate in department projects and efforts to increase efficiency and improve service. Contribute ideas for improvement appropriately. Participate in training of new employees or employees learning new functions. REQUIRED QUALIFICATIONS Four year degree in Business or Finance OR equivalent work experience Excellent verbal and written communication skills Proven analytical and quantitative ability Strong decision-making skills Able to prioritize effectively Proven experience and success in a team environment Strong problem resolution skills Excellent organizational skills Proven ability to demonstrate the Key Values Ability to learn detailed processes quickly and function independently with limited supervision Strong peer leadership skills Key has implemented a role-based Mobile by Design approach to our employee workspaces, dedicating space to those whose roles require specific workspaces, while providing flexible options for roles which are less dependent on assigned workspaces and can be performed effectively in a mobile environment. As a result, this role may be mobile or home based, which means you may work either at a home office or in a Key facility to perform your job duties. COMPENSATION AND BENEFITS This position is eligible to earn a base salary in the range of $48,000.00 - $72,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation which may include production, commission, and/or discretionary incentives. Please click here for a list of benefits for which this position is eligible. Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment. Job Posting Expiration Date: 07/12/2026 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law. Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing [email protected]. #LI-Hybrid