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Company Description Zana AI is an innovative platform that leverages artificial intelligence to streamline job applications by finding tailored roles, crafting personalized applications, and submitting them on behalf of job seekers. Zana collaborates with over 6,000 companies offering more than one million open roles globally. With over 114,200 applications sent and 12,400+ job seekers served in 40+ countries, Zana is transforming how individuals approach job searching. The platform is free to try with access to advanced features through Pro and Agent plans. Learn more at www.tryzana.com. Role Description This full-time remote role as an Operational Specialist involves managing and optimizing operational workflows to ensure seamless delivery of services. Key responsibilities include overseeing project execution, analyzing operational data, collaborating with cross-functional teams, and identifying opportunities for efficiency improvements. The Operational Specialist will contribute to driving business performance and ensuring a high-quality user experience for Zana's growing community of job seekers. Qualifications Strong Analytical Skills to evaluate data, trends, and performance for informed decision-making Excellent Communication skills, with the ability to collaborate effectively across teams and external stakeholders Proficiency in Sales and customer relationship building, including client engagement and user support Experience in Operations Management and Project Management for seamless execution and process optimization Problem-solving mindset with attention to detail and a focus on quality Ability to work independently in a fast-paced, remote-first environment Experience in digital platforms or AI-based services is a plus Bachelor’s degree in Business Administration, Operations, or a related field is preferred To apply for this role visit www.tryzana.com