Operational Specialist

About us

At Tana, we believe that your skills and your character define you – not where in the world you were born. We empower brilliant young people in Africa to start meaningful careers by training them for tech and data roles, and embedding them into full-time, remote positions with companies across North America and Europe. We're a rapidly growing start-up headquartered in Nairobi, Kenya, with a vision to change the world of work.

Position Overview

We are looking for curious, driven and detail-oriented recent graduates to begin their global careers through the Tana Fellowship Program in Business, Operations and Sales Support roles. You will join one of our international partner companies in a full-time, remote role - working with teams across North America and Europe on real business problems from day one. You'll be trusted with important responsibilities, supported by playbooks and training, mentorship and encouraged to ask questions; you'll execute and improve processes, and be expected to grow and learn quickly.

If your initial application is successful, you’ll join our Talent Pool, where you’ll be actively considered for remote roles with our global partner companies.

These are non-technical roles. If you are a STEM graduate with an interest in technical and data roles then check out the Tana Fellowship Program (Technical Roles).

Depending on your skillset, here are some examples of the roles you might be placed in:

• Accounts Payable Analyst - Manage outgoing company expenses to ensure financial records are accurate, vendors are paid on time and processes run efficiently.
• RevOps Analyst - Support global Sales teams by using playbooks and calculators to prepare, review and manage sales quotes throughout the deal lifecycle to help drive revenue.
• Order Management Analyst - Work within Finance Operations to process and validate customer purchase orders to ensure they align with approved quotes and internal systems.
• Marketing Analyst - Conduct structured online research using tools like LinkedIn to build lead lists for business development initiatives such as webinars, events and outreach campaigns.

Requirements

• Recent graduate with a Bachelors or Diploma completed in the last 2 years.
• Exceptional attention to detail and process-orientation – you enjoy getting things right, love checklists and standard operating procedures, and notice small details others miss.
• Strong motivation to learn – you're curious, ask good questions, and pick up new tools, technology and concepts quickly.
• Strong work ethic – you take responsibility for your work, manage your time well and follow through on commitments.
• A proactive ownership mindset – you don't wait to be told what to do; you flag issues, suggest improvements and take pride in outcomes.
• Clear written and spoken English communication skills.
• Proficient in Microsoft Word, Excel and PowerPoint.
• Kenyan citizen who is located in Kenya and able to work remotely from Kenya.

Location: Remote (based in Kenya)

Working Hours: These vary depending on the client you are placed with. Some roles will be 9:00 AM – 6:00 PM EAT, while others may be as late as 3:00 PM - 12:00 AM EAT

Contracting: If selected, you will be hired by Tana and embedded full-time with our client.

Please click Apply to proceed with the application process. There are several practical exercises that are part of the process - you must complete all of these to be considered.