Operation Executive

Company Description

Monadex designs and implements AI-powered experiential technology systems for retail, events, and public spaces. Specializing in photo and interactive installations, Monadex creates engaging experiences that help brands boost visitor engagement, drive footfall, and generate on-site revenue.

From photobooth systems and event activations to custom interactive media installations, our projects combine hardware engineering, software infrastructure, and creative execution to transform physical spaces into immersive and memorable experiences.

Powered by a proprietary platform, Monadex solutions support remote management, campaign customization, analytics, and payment integration for clients across global markets.

About the Role

Are you someone who enjoys communication, coordination, and keeping things organized in a fast-moving environment?

We’re looking for a proactive and detail-oriented Operations Executive to join our growing remote team. In this role, you’ll support the day-to-day operations of international projects by coordinating with clients, suppliers, logistics partners, and internal team members.

This position is ideal for fresh graduates or junior candidates looking to gain hands-on exposure in international operations, project coordination, logistics, and creative technology projects.

You’ll play an important role in ensuring smooth execution across ongoing projects while working in a collaborative and fast-paced environment.

We value initiative, communication, and ownership in a collaborative remote working culture.

This is a fully remote role based in Malaysia.

What You'll Do

• Coordinate day-to-day operational tasks and project follow-ups
• Communicate with international clients, suppliers, and logistics partners via email, WhatsApp, LinkedIn, and online platforms
• Coordinate shipment updates, logistics arrangements, and project timelines
• Prepare quotations, shipping updates, and operational documentation
• Maintain organized project records and ensure smooth communication across ongoing projects
• Support troubleshooting coordination and operational follow-ups when required
• Assist with internal administrative and operational tasks
• Ensure timely and professional communication across all ongoing projects

Who You Are

• Fresh graduates are encouraged to apply
• 1–2 years of working experience is a plus, but not required
• Proficient in Mandarin and English (spoken and written) is a must
• Strong communication and coordination skills
• Detail-oriented, organized, and responsible
• Able to multitask and manage tasks independently
• Comfortable working in a remote and fast-paced environment
• Proactive attitude with a strong sense of responsibility
• Good communication, coordination, and follow-up skills
• Willing to learn and grow in a fast-paced environment
• Able to work independently while collaborating with the team
• Familiar with Google Workspace or Microsoft Office tools

Working Arrangement

• Fully remote position
• Five-day work week
• Working hours: 9:00 AM – 6:00 PM (MYT)

Why Join Us

• Be part of exciting experiential and interactive projects across global events and retail spaces
• Gain hands-on exposure to international operations, logistics, and project coordination
• Work closely with international clients and suppliers across different markets
• Young, collaborative, and fast-moving team culture
• Opportunity to grow together with a fast-growing experiential tech company
• Career growth and learning opportunities in an expanding global industry