Hopes Global Getaways is a remote travel planning company powered by a full-service travel agency that specializes in destination weddings, honeymoons, cruises, family vacations, and luxury getaways. We partner with top global travel brands to design seamless, memorable travel experiences for clients worldwide.
Our mission is to help travelers plan unforgettable vacations while offering flexible, remote opportunities for individuals who are passionate about travel and customer service.
Overview
We are currently seeking detail-focused and service-oriented individuals to join our team as Online Travel Reservations Specialist. In this role, you will assist clients with securing travel arrangements, confirming booking details, and helping ensure their vacation plans come together smoothly using online systems.
This opportunity is ideal for individuals who enjoy working behind the scenes to organize details, communicating with clients, and learning about travel options such as resorts, cruises, and guided experiences—all within a flexible remote work environment. Training and ongoing support are provided.
Responsibilities
Assist clients with booking travel components including accommodations, flights, cruises, and activities
Review traveler preferences to help match them with appropriate reservation options
Provide helpful guidance during the booking and confirmation process
Communicate with clients through email, messaging tools, and phone when needed
Coordinate reservation details with approved supplier partners
Ensure itinerary information is accurate and properly recorded in internal systems
Stay informed about travel updates, availability changes, and promotional offers
Support clients through the reservation process leading up to confirmation
Candidate Qualifications
Interest in online booking support and travel coordination
Strong attention to detail and communication skills
Ability to manage multiple reservations in an organized manner
Comfortable working independently in a remote environment
Familiarity with basic computer systems and internet navigation
Must be at least 18 years old
Must reside in the U.S., U.K., or another approved hiring region
No prior travel industry experience required — training is provided
Benefits
Flexible remote work structure
Step-by-step onboarding and continued mentorship
Access to travel booking systems and supplier partnerships
Eligibility for travel-related incentives and industry perks
Opportunities to advance into higher-level travel coordination or advisory roles