Online Startup Generalist (India)

About Rex.zone

Rex.zone supports early-stage teams with AI-powered recruiting and talent solutions. We operate remote-first and collaborate across time zones to deliver measurable outcomes.

About The Role

As an Online Startup Generalist, you will own cross-functional execution across operations, growth, product support, analytics, and customer workflows. You will run workflows, write SOPs, track KPIs, unblock stakeholders, and execute small initiatives end to end.

What You Will Do

• Translate ambiguous goals into project plans, timelines, and deliverables
• Run day-to-day operational workflows and maintain high-quality documentation
• Build lightweight dashboards and KPI reporting; support basic SQL analysis
• Coordinate stakeholders across product, engineering, growth, and customer teams
• Maintain CRM hygiene, pipelines, and customer onboarding/retention workflows
• Identify bottlenecks, propose process improvements, and implement fixes
  
  

Required Qualifications

• 3–7 years in startup operations, program management, or business operations
• Strong written communication, documentation, and SOP-building habits
• Proficiency with spreadsheets, KPI tracking, and operational reporting
• Comfort working across functions in ambiguous, fast-moving environments
• Experience working with remote or distributed teams
  
  

Preferred Qualifications

• Familiarity with CRMs (e.g., HubSpot/Salesforce), ticketing tools, and collaboration suites
• Working knowledge of SQL and basic data concepts
• Experience coordinating engineering-adjacent work items with clear acceptance criteria
  
  

Remote Work

This is a Remote, full-time role intended for candidates based in India. You may overlap with US working hours depending on project needs.

Apply via Rex.zone with a resume highlighting cross-functional ownership and measurable outcomes.