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Mosaic Talent Consulting's mission is to help job seekers piece together their ideal career by surfacing diverse, quality opportunities. We are not a staffing firm or agency. Mosaic does not hire for these positions—we aggregate and authenticate them from real employers. Employer Industry: Academic Healthcare Why Consider This Job Opportunity Competitive salary and comprehensive benefits package, including medical, dental, and tuition remission Opportunity for career advancement and growth within the organization Flexible remote work position Supportive and collaborative work environment Chance to make a positive impact on patient scheduling and care coordination What To Expect (Job Responsibilities) Oversee scheduling workflow of all departmental patient schedulers Provide daily pending orders and scheduling reports to management Triage diagnostic technologist worklist schedule to ensure accuracy Perform quality assurance checks on calls and provide reports for each assigned agent Assist in the introduction and implementation of new scheduling techniques and procedures What Is Required (Qualifications) High School diploma or equivalent Minimum 3 years of relevant experience Ability to lead, motivate, develop, and train others Strong problem-solving skills and ability to analyze various situations Excellent verbal and written communication skills How To Stand Out (Preferred Qualifications) Experience in a healthcare-related scheduling or administrative role Familiarity with EGAIN web-based systems or similar scheduling software Proven ability to process and handle confidential information with discretion #AcademicHealthcare #PatientCare #RemoteWork #CareerGrowth #HealthcareJobs We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer. #MosaicTalentConsulting