Job Description
This is a remote position.
DUTIES AND RESPONSIBILITIES:
Responsible for the implementation process including requirements analysis, system design, configuration, installation, data conversion, user training and lifecycle support of NetSuite software
Setup system and configure according to customer requirements
Develop test scripts and testing phase
Assist customers with data conversions
Make recommendations to customers for new process and capabilities
Work closely with sales and support to coordinate the completion of every project
Create regular written reports detailing project status, and discuss these reports with clients
Display leadership in project management, with the ability to collaborate as a team
Participate in the ongoing development of the team and implementation process
Support the sales team with solutions research and client presentations
Develop business requirements, specifications, process flows, application designs, configurations, testing and deployments
Responsible for on-time, high-quality implementation of our cloud solutions
Work directly with clients to lead projects, organize business process analysis sessions and develop and deliver key components of the NetSuite solution
Provide technical support to clients as needed
Provide input and contribute to the development of new processes and procedures for project completion, including developing new templates and documents
Ensure the highest level of customer satisfaction
Requirements
REQUIREMENTS:
BS/MS degree in a business or technical discipline or equivalent experience preferred
2+ years experience implementing NetSuite Software
Strong knowledge of software solutions, including experience in installation, integration, and training
Excellent written and verbal communication skills
Strong troubleshooting and analytical skills
Team-oriented, self-motivated and very personable
Able to manage multiple projects and priorities
Able to work independently and in a fast-paced, deadline driven environment