Job Description This is a remote position. DUTIES AND RESPONSIBILITIES: Responsible for the implementation process including requirements analysis, system design, configuration, installation, data conversion, user training and lifecycle support of NetSuite software Setup system and configure according to customer requirements Develop test scripts and testing phase Assist customers with data conversions Make recommendations to customers for new process and capabilities Work closely with sales and support to coordinate the completion of every project Create regular written reports detailing project status, and discuss these reports with clients Display leadership in project management, with the ability to collaborate as a team Participate in the ongoing development of the team and implementation process Support the sales team with solutions research and client presentations Develop business requirements, specifications, process flows, application designs, configurations, testing and deployments Responsible for on-time, high-quality implementation of our cloud solutions Work directly with clients to lead projects, organize business process analysis sessions and develop and deliver key components of the NetSuite solution Provide technical support to clients as needed Provide input and contribute to the development of new processes and procedures for project completion, including developing new templates and documents Ensure the highest level of customer satisfaction Requirements REQUIREMENTS: BS/MS degree in a business or technical discipline or equivalent experience preferred 2+ years experience implementing NetSuite Software Strong knowledge of software solutions, including experience in installation, integration, and training Excellent written and verbal communication skills Strong troubleshooting and analytical skills Team-oriented, self-motivated and very personable Able to manage multiple projects and priorities Able to work independently and in a fast-paced, deadline driven environment
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