Named Account Manager IV

Date: Jun 1, 2026 Location: Requisition ID: 37681 About Avaya Avaya is an enterprise software leader that helps the world’s largest organizations and government agencies forge unbreakable connections. The Avaya Infinity™ platform unifies fragmented customer experiences, connecting the channels, insights, technologies, and workflows that together create enduring customer and employee relationships. We believe success is built through strong connections – with each other, with our work, and with our mission. At Avaya, you'll find a community that values your contributions and supports your growth every step of the way. Learn more at https://www.avaya.com Job Information Job Code: 00273284 Job Family: Sales Job Function: Field Summary We are seeking an experienced Sales Account Manager with 15+ years of relevant expertise in Enterprise SaaS sales, Unified Communication, and Contact Centre solutions. The ideal candidate will have a proven track record of managing large accounts, particularly in the South and West India regions. As a Sales Account Manager, you will be responsible for developing and maintaining strong relationships with key clients, driving sales growth, and ensuring customer satisfaction. About the Job • Develop and execute strategic sales plans to achieve sales targets and expand our customer base in South and West India. • Manage and nurture relationships with large enterprise accounts, ensuring high levels of customer satisfaction and retention. • Identify new business opportunities and develop strategies to pursue them. • Collaborate with internal teams & Avaya partner community to ensure seamless delivery of solutions and services to clients. • Provide regular sales forecasts and reports to senior management. • Stay updated on industry trends, market conditions, and competitors to effectively position our solutions. • Participate in industry events, conferences, and networking opportunities to promote our brand and solutions. About the Qualification • Engineering degree with a MBA preferred. • 15+ years of relevant experience in Enterprise SaaS sales, Unified Communication, and Contact Centre solutions. • Proven experience in managing large accounts in South and West India. • Strong understanding of the Enterprise SaaS industry and market dynamics. • Excellent communication, negotiation, and presentation skills. • Ability to work independently and as part of a team. • Key requirement is for someone with a passion for Businessand Growth. A go getter with a never give-up attitude • Strong problem-solving skills and a customer-centric mindset • Willingness to travel as needed. Experience 15+ Years of Experience Education Bachelor degree or equivalent experience Master Degree is preferred Preferred Certifications Footer Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future. Avaya is an Equal Opportunity employer and a U.S. Federal Contractor. Our commitment to equality is a core value of Avaya. All qualified applicants and employees receive equal treatment without consideration for race, religion, sex, age, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other protected characteristic. In general, positions at Avaya require the ability to communicate and use office technology effectively. Physical requirements may vary by assigned work location. This job brief/description is subject to change. Nothing in this job description restricts Avaya right to alter the duties and responsibilities of this position at any time for any reason.