Naimuri - Business Change Manager

Location: Role Type: We can offer you the chance to help make the UK a safer place through innovation, working in partnership with government and law enforcement organisations on some of the most challenging data and technology problems out there. We strongly encourage candidates of all different backgrounds and identities to apply. We are committed to building an inclusive, safe and supportive environment that allows everyone to do their best work. We are happy to support any accessibility or neurodiversity requirements that you may need during the recruitment process. About us We’ve been around for about ten years and grown from being a little-known tech start-up to creating our own community at the heart of the thriving and diverse tech and digital ecosystem of Greater Manchester. Our name Naimuri is Japanese and simply means… ‘nai’ meaning ‘not’ ‘muri’ meaning ‘overburden’ These principles apply to every aspect of an organisation from technology, process and infrastructure, through to people, culture and leadership. This means that we empower our teams to do what they think is the right thing, giving them the skills and confidence to explore new ways of working, and to create a bias-free environment, where all our people feel comfortable collaborating to deliver the finest ideas and solutions in an agile environment. Our business is focused on 4 cornerstones, which shape and underpin the way in which we go about work and treat each other. These are: Wellbeing, Empowerment, Perpetual Edge and Delivery. People and culture are at the heart of Naimuri, so that collectively, we can realise our mission of ‘making the UK a safer place to be’. Business Change Manager Summary: The Business Change Manager will fulfill the role of a Business Relationship Manager and will need to support in the planning change programmes, identify and engage with stakeholders to be affected by change, prepare businesses to embrace change, manage change risks and help evaluate change impact to ensure intended benefits are achieved. This will mean supporting embedding change across industry stakeholders. The Business Change Manager will lead stakeholder engagement, coordinate annual reviews of processes, and support the delivery of strategic change initiatives. Key Responsibilities: Act as liaison between industry stakeholders and our clients to facilitate clear communication, collaboration, and policy alignment. Develop and maintain strong relationships with industry representatives, professional bodies, and regulatory authorities. Lead annual reviews of key business processes with industry stakeholders to identify opportunities for improvement, risk mitigation, and operational efficiency. Translate strategic objectives and policy changes into practical business processes and operational outcomes. Support the design, planning, and implementation of business change initiatives, ensuring minimal disruption to industry operations. Facilitate workshops, consultations, and feedback sessions to ensure stakeholder input is considered in decision-making. Monitor, track, and report on the progress and impact of change initiatives, ensuring objectives are met and benefits are realized. Provide advice and guidance to leadership teams on change management strategies, stakeholder engagement, and industry best practice. Identify potential risks, resistance, and barriers to change, and develop mitigation strategies. Provide advice and guidance on the impact of policy, regulatory and legislative changes which will affect the industry. Work with stakeholders to ensure compliance with UK GDPR and oversee the development and implementation of data sharing agreements and MoUs between relevant parties. Support the development of business cases and delivery plans by defining value propositions, identifying measurable benefits, and establishing clear KPIs to support decision making and track benefits. Identifying opportunities for system improvements and producing high level functional requirements Working with technical teams to validate system changes, acting as a representative for industry stakeholders Production of training material and artefacts for end users, aligned with the overarching change management plan. Entry Criteria Essential Skills: Experience in delivering large-scale change in a complex environment Experience delivering change in line with agile methodologies Experience of delivering technology change Excellent planning, communication,time management and presentation skills Strong negotiation and influencing skills Professional approach, coupled with strong interpersonal skills Desirable: Recognised relevant professional certification (e.g. APMG Change Management, Prosci, etc) Experience managing change in both the public and private sectors Knowledge of Business Analysis techniques Knowledge of User Research techniques Knowledge of User Experience Design techniques Location Our Head Office is based in Salford Quays, Manchester, with satellite teams currently in London and Gloucestershire. We offer hybrid working where you can work from home for part of your working week with time on site being based on the needs of your assigned delivery and agreed Ways of Working for your team. This role will also include UK-wide travel. Pay and benefits Naimuri pays competitively within the industry based on your role's base location rates. The salary for this position is dependent upon your experience. We assess seniority relative to the team at Naimuri during the interviewing process. A full time working week is 37.5 hours and you have flexibility over when you give that time providing you work the core hours as required by your team. We also offer part-time working which can be discussed during the recruitment process. Our core hours are 10:00am - 3:00pm and our office hours are between 7:30 and 18:00 Monday to Friday. Benefits include: Flexible/Hybrid working options A company performance related bonus Pension matched 1.5x up to 10.5% AXA group 1 medical cover Personal training budget Holiday buy-back scheme A flexible benefits scheme Recruitment Process We want to ensure that you feel comfortable and confident when interviewing with us. To help you prepare, our recruitment team will discuss the process in more detail with you when you apply. We are happy to support any accessibility or neurodiversity requirements.