Location: On-site or Remote: Remote REQ ID: 47992 About Kennametal With over 85 years as an industrial technology leader, Kennametal Inc. delivers productivity to customers through materials science, tooling and wear-resistant solutions. Customers across aerospace and defense, earthworks, energy, general engineering and transportation turn to Kennametal to help them manufacture with precision and efficiency. Learn more at kennametal.com . Follow @Kennametal: Instagram, Facebook, LinkedIn and YouTube. Position: Mining and Earthcutting Senior Sales Engineer Location: Office-in-home based in WV, PA, or OH Reports to North America Mining Sales Manager Key Responsibilities • This role is expected to travel to North American mining locations and visit underground operations, surface mining operations, material processing sites and all other mining operations as required. • Travel with customers to mine working face underground, on surface or in material processing site. • Work with customers on evaluating tool performance, assessing cutting conditions and establishing values propositions at the working face underground or on surface including pits. • Support the recommendation of products, test procedures and evaluation of product performance testing on-site with customer with or without support from Application Engineering team. • Represent Kennametal as the primary customer interface for multiple assigned accounts for mining industry within North America. • Attain assigned annual sales goals by identifying and qualifying customer needs and by selling products and services to new buyers. • Maintain customer relationships with current accounts to defend current business and expand market share in the mining industry. • Develop relationships at new accounts including value-selling, price discussions, inventory requirements and other customer needs. • Understand customer needs, business, technology, and product requirements and appropriately match Kennametal solutions to meet customer needs. • Identify new sales opportunities through Kennametal’s presence at all buyer levels. • Work with Application Engineering team for in-field support and new product development testing. • Perform sales forecasting, account planning and other related sales administrative tasks to grow assigned business profitably. • Fully utilize customer relationship management (CRM) software processes including customer contacts, correspondence, competitive intelligence, opportunity pipeline and proven solutions. • Show continuous improvements in technical, product and selling skills. • Collaborate with inside sales and customer service team members as required. • Works with finance (AR) to bring overdue accounts current. Requirements: This position requires: • Physical capable of passing the underground and surface mining safety certifications and working in underground mining environment. This may involve wearing and/or carrying at least 20 pounds of safety gear including self rescuer and other mining gear. • Crawling, climbing, kneeling, stooping, carrying, lifting, pushing and pulling. • Confided spaces, dust, loud noise, heights, heat • Drivers license and passport (Canada or Mexico). Experience: • 3+ years experience in mining industry in USA and/or Canada including in-depth knowledge of mining applications and operations. • Bachelors degree required or an associates degree in mechanical engineering or engineering technology. • Requires 10+ years experience in mining operations in lieu of degree. • 3 years of successful sales experience preferred • Strong voice of customer skills and proficiency in assessing customer needs. • Competent understanding and communication of all products and technical information. • Ability to conduct required territory analysis and planning. • Ability to understand and communicate complex contract conditions and develop proposals. • Ability to work independently with little supervision. • Well developed interpersonal skills. Kennametal Inc. is an Equal Employment Opportunity employer. Nearest Major Market: Pittsburgh Job Segment: Testing, CRM, Inside Sales, Telemarketing, Technology, Mining, Sales
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