Mid QA Manager

Brandtech+ (formerly known as OLIVER+) is a global team of creative thinkers, tech-savvy trendsetters, and production pros specialising in film, CGI, automation, AI, motion design, and digital/print content. We partner with over 300 clients in 40+ countries and counting . Our focus is to connect clients with high-quality solutions , talent and ambitious opportunities worldwide. As a part of The Brandtech Group , we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results. Role: Mid QA Manager Location: Hybrid ( Bogotá) Language: Proficiency in English is required as we are a global business About the role: This is an opportunity to join to nearshore production hub in Bogotá as QA Manager — owning the quality assurance function for a high-volume, AI-augmented creative production studio embedded with a leading healthcare education institution . Based in Bogotá you'll be responsible for ensuring every piece of content that leaves the studio is accurate, brand-compliant, technically correct, and free of error before it reaches the client. In a studio producing at the velocity delivers our client quality assurance is not a final checkpoint — it is a designed-in system. You will build and own that system. We support flexible working and are open to different arrangements. We offer reasonable adjustments throughout the process. THE ROLE The QA Manager leads the studio's quality assurance function, managing a QA team, and establishing the standards, processes, and checklists that protect the integrity of every asset delivered. You work across creative, email, video, and production output — ensuring brand compliance, technical accuracy, and delivery of readiness at every stage of the production workflow. WHAT YOU'LL DO Lead and develop the studio's QA function — establishing quality standards, review checklists, and brand compliance frameworks across all content types and channels Manage and mentor the QA team, building a culture of precision, accountability, and continuous improvement Own the final quality review for all studio output before client delivery — covering creative accuracy, copy proofing, technical specs, brand compliance, and accessibility requirements Partner with the Program Director to embed QA checkpoints into the studio's production workflow at OMG stage-gate level, ensuring quality is reviewed before work advances — not only at delivery Develop and maintain channel-specific QA checklists covering email rendering, paid social specs, display format requirements, and video technical delivery standards Review AI-generated and AI-assisted content with particular rigor — establishing clear human-oversight standards for Pencil outputs, including image accuracy, copy correctness, and brand consistency Track and report on quality metrics — revision rates per asset, error type frequency, and brand compliance pass rates — and identify systemic quality issues for remediation Partner with the Associate Creative Director and CRM Strategist to align QA standards with brand guidelines and campaign requirements for each of the five institutions Support the onboarding of new team members with QA training, brand immersion sessions, and quality standard documentation WHAT YOU BRING +3 years of experience in quality assurance, creative operations, or production management in a creative, content, or marketing environment Strong attention to detail across multiple content types — copy, design, email HTML, video, and digital display Familiarity with email QA requirements including cross-client rendering, accessibility, and deliverability standards Experience building and managing QA processes and teams in a high-volume production environment Understanding of brand management and the compliance requirements of regulated or sensitive marketing categories (higher education or healthcare experience is a meaningful differentiator) Clear, organized communication skills; professional proficiency in English; Spanish proficiency is an advantage for the Bogota hub role A systematic, process-oriented mindset — you build quality into the system, not just check for errors at the end Gen AI & Agentic Thinking Experience reviewing and quality-checking AI-generated content, with a rigorous approach to human oversight of AI outputs Familiarity with AI content generation workflows; ability to develop QA protocols specific to Pencil-generated assets Systematic approach to quality management: data-informed, process-led, and proactive Qualifications: Formal degrees are welcome but not required. Equivalent experience counts. If you're excited about this role but don't meet every requirement, we encourage you to apply. Req ID: 17784 #LI-REMOTE #LI-MM1 #BTG+ Our values shape everything we do: Be Ambitious to succeed Be Imaginative to push the boundaries of what’s possible Be Inspirational to do groundbreaking work Be always learning and listening to understand Be Results-focused to exceed expectations Be actively pro-inclusive and anti-racist across our community, clients and creations Brandtech+, a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws. Brandtech+ has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.'