Microsoft 365 & Copilot Studio Technical Specialist

Microsoft 365 & Copilot Studio Technical Specialist KEY ATTRIBUTES This role is responsible for owning and continuously improving Splendid Group’s Microsoft 365 and Copilot Studio environment. You will bring hands‑on experience designing, building and managing Copilot Studio agents, and apply that capability within a secure, well‑governed Microsoft 365 environment. You will act as a technical specialist and trusted internal advisor, ensuring our systems are: Secure by design Well‑structured and scalable Practical for a fast‑moving agency environment This is a hands‑on specialist role for someone who enjoys building, configuring, improving and taking responsibility for how things work in practice. We’re looking for someone who is: Comfortable working autonomously with clear accountability Confident operating in enterprise‑grade environments Pragmatic, curious and improvement‑focused PRIMARY RESPONSIBILITES Microsoft 365, Copilot & AI Enablement Design, develop and maintain Copilot Studio agents to support internal operations and client‑related workflows Configure Microsoft Copilot and Microsoft 365 to ensure appropriate, role‑based access to information Establish clear guardrails for how Copilot and AI tools are used across the agency, balancing capability with responsible use Act as a subject‑matter expert on Copilot capabilities, limitations and best‑practice usage SharePoint, Information Architecture & Data Management Own the structure, permissions and governance of SharePoint and OneDrive environments Design and maintain logical, scalable information architecture aligned to how teams actually work Ensure client data is appropriately segmented and protected through clear access controls Maintain consistency and standards across sites, libraries and workspaces Security, Privacy & Compliance Implement and maintain baseline Microsoft 365 security and governance controls aligned to enterprise expectations Apply practical approaches to PII, GDPR and client confidentiality requirements Support identity and access management, including user roles and permissions Proactively identify risks or improvement opportunities and recommend mitigation strategies Standards, Documentation & Continuous Improvement Define and document technical standards, conventions and governance principles in plain English Maintain clear documentation for systems, configurations and decision‑making Drive continuous improvement through regular review of tools, configurations and usage patterns Provide guidance and support to internal stakeholders, acting as a calm and credible technical point of reference REQUIRED KNOWLEDGE, SKILLS AND ABILITIES: Technical Skills (Required) Strong hands‑on experience with Microsoft 365 administration, including SharePoint, OneDrive, Teams and Entra ID (Azure AD) Demonstrated, hands‑on experience with Copilot Studio, including designing, configuring and deploying agents in a production or business environment Solid understanding of information security, access control and data governance principles Working knowledge of PII and GDPR considerations in business environments Ability to design solutions that balance security, usability and scalability Professional Skills Self‑starter mindset with a strong sense of ownership and accountability Ability to operate as a trusted advisor to non‑technical stakeholders Clear, confident communication and documentation skills Structured, methodical approach to problem‑solving Comfortable working in a remote, collaborative environment Minimum Qualifications and Experience Required: 3–6+ years’ experience in a technical, systems, IT or Microsoft 365‑focused role Experience operating in enterprise or compliance‑aware environments Demonstrated experience designing, configuring or maintaining secure Microsoft 365 environments Proven experience building and operating Copilot Studio agents Role type Information Technology Support Role Others Locations Uptown Place, Bonifacio Global City, Taguig Remote status Fully Remote Work Schedule 07:00am - 04:00pm Manila Shifting Schedule? false Shifts with Daylight Savings? true About Satellite Office Satellite Office partners with some of the world’s leading brands to build high-performing offshore teams based in the Philippines. Our people work directly with international clients in roles that are meaningful, challenging, and rewarding. Whether you’re in customer service, IT, digital marketing, finance, or creative design, you’ll be empowered to do your best work, and build a career you can be proud of. At Satellite Office, we’re committed to creating a workplace unlike any other, fostering growth through engaging employee programs, continuous learning and development, team-building experiences, company-wide celebrations, and world-class office spaces. Why You'll Love Working Here: 🌟 You’re Valued. You won’t just be a number. You’ll be part of a close-knit, collaborative team where your contributions matter. 🚀 You’ll Grow. From day one, you’ll have access to learning opportunities, mentoring, and support to help you reach your full potential. 🎉 You’ll Belong. We’re proud of our vibrant and inclusive culture, filled with team-building events, company-wide celebrations, wellness programs, and more. 🏢 You’ll Work in Style. Our world-class offices are located in premium business hubs like BGC and Ortigas. Modern, comfortable, and designed to bring out your best. 💼 You’ll Work with Global Brands. We match you with top international clients where you’ll work directly with their teams and make a real impact. Whether you’re starting a new chapter or growing in your profession, Satellite Office is where you’ll find more than just a job. You’ll find a career you can be proud of.