Provide enterprise-level architecture, strategy, and technical oversight across Microsoft 365 services, ensuring the platform is secure, scalable, and aligned with business objectives. This role defines architectural standards, governance models, and solution patterns across Exchange, Entra, Collaboration, and Power Platform workloads.
Serve as the highest-level technical authority for the platform, guiding design decisions, enabling Microsoft Copilot and AI capabilities, and ensuring all services operate within a well-defined, secure, and future-ready architecture. Partner closely with senior administrators, leadership, and cross-functional teams to drive platform maturity and long-term strategy.
Preferred location with hybrid work schedule: Kansas City, KS
Job Duties and Responsibilities
Define and maintain the overall Microsoft 365 architecture, including service design, integration patterns, and platform standards across all workloads
Establish and enforce architectural governance, ensuring solutions are secure, scalable, supportable, and aligned with enterprise standards
Develop and maintain the Microsoft 365 roadmap, aligning platform capabilities with business strategy, Copilot enablement, and emerging technologies
Design end-to-end solutions across Exchange Online, Microsoft Entra, Teams, SharePoint, OneDrive, and Power Platform, ensuring interoperability and consistency
Define and standardize environment strategy, lifecycle management, and service boundaries across all M365 workloads
Lead architectural design for Microsoft Copilot and AI-enabled solutions, ensuring data readiness, security, and responsible usage patterns
Evaluate and approve complex solutions, integrations, and third-party applications to ensure alignment with architectural and security requirements
Establish design patterns for identity, access, data governance, security, and compliance across Microsoft 365
Identify and mitigate architectural risks related to data exposure, access control, integration sprawl, and AI-enabled services
Serve as technical authority and escalation point for highly complex or cross-platform issues that span multiple M365 pillars
Provide architectural guidance and direction to Senior System Administrators, ensuring consistency in implementation and operations
Partner with security, IAM, infrastructure, compliance, and application teams to align Microsoft 365 architecture with enterprise standards
Lead large-scale initiatives such as tenant migrations, mergers and acquisitions, platform transformations, and major service changes
Evaluate new Microsoft 365 capabilities, providing recommendations on adoption, risk, and business value
Develop and maintain architectural documentation, standards, blueprints, and reference designs
Drive continuous improvement of the Microsoft 365 platform, focusing on scalability, automation, performance, and user experience
Translate complex technical concepts into clear, business-aligned recommendations for leadership and stakeholders
Perform other duties as assigned
Bachelor’s degree in Computer Science, Information Technology, or related field
(or equivalent combination of education and experience)
8–12 years of experience in Microsoft 365, cloud platforms, or enterprise IT architecture
Demonstrated experience designing and implementing enterprise-scale Microsoft 365 environments
Experience leading architecture for identity, collaboration, messaging, and low-code platforms
Experience designing solutions for Microsoft Copilot and AI-enabled capabilities within enterprise environments
Microsoft certifications such as Enterprise Administrator Expert, Azure Solutions Architect, or equivalent preferred
Deep understanding of Microsoft 365 architecture and service interdependencies across Exchange, Entra, Collaboration, and Power Platform
Strong expertise in identity, access management, security, and compliance frameworks
Ability to define and enforce architectural standards while enabling business innovation
Strong analytical and problem-solving skills across complex, multi-system environments
Ability to balance governance, security, performance, and user experience at scale
Excellent communication skills with ability to influence leadership and cross-functional stakeholders
Ability to translate technical architecture into clear, business-friendly guidance
Strong documentation and architectural modeling skills
Ability to work independently with strategic focus while partnering effectively across teams
Able to travel 5-15% of the time
An Equal Opportunity Employer including Disabled/Veterans