Member Services Coordinator

AO Globe Life is hiring professionals to help individuals and families across the United States access important supplemental benefits—completely remotely. This opportunity is ideal for individuals seeking a flexible, purpose-driven career with professional growth and long-term development. Whether you’re early in your career or transitioning into a new field, our team provides structured training, mentorship, and a supportive remote environment designed to help you succeed. You’ll work with individuals who have requested information about benefit options , schedule virtual consultations, and guide them through the enrollment process. Responsibilities Connect with individuals who have expressed interest in learning about benefit programs Schedule and conduct virtual consultations with clients via Zoom Assess client needs and provide guidance on available benefit options Support clients through the enrollment process and answer questions Maintain accurate digital documentation and follow-up communications Participate in weekly team meetings, training sessions, and coaching What You’ll Get 100% remote role — work from anywhere in the U.S. Flexible scheduling designed around your lifestyle Warm leads provided — no cold calling or prospecting Weekly pay via direct deposit Paid training and licensing support Monthly and quarterly performance bonuses Leadership development and advancement opportunities Supportive, values-driven team culture What We’re Looking For Clear communicators who build trust easily Organized, self-motivated, and comfortable working independently Individuals comfortable using virtual tools such as Zoom and CRM systems Experience in customer service, sales, or consulting is helpful but not required Legally authorized to work in the United States Reliable internet connection and a Windows-based laptop or PC with a webcam About AO | Globe Life AO Globe Life partners with unions, credit unions, and veteran organizations to provide supplemental life and health benefits to working families across the United States. With more than 70 years of service, our organization continues to grow through a commitment to service, integrity, and remote-first career opportunities.