We are looking for a General Virtual Assistant who will play a vital role in ensuring the seamless operation of our medical practice by performing a range of administrative, operational, and clerical tasks. The ideal candidate should have excellent organizational and communication skills, the ability to work independently, and a proactive approach to problem-solving.
You are required to have experience in fulfilling various administrative tasks including documenting the review-of-systems and physical examination, documenting the history of the patient's present illness, and the likes. A strong Internet connection is required along with experience using communication tools like Zoom, Google Chat, etc.
Medical VA Responsibilities:
- Manage and organize calendars, appointments, and meetings.
- Schedule patient appointments and handle follow-up reminders (Phone)
- Coordinate with staff for meetings and prepare agendas.
- Respond to patient inquiries via email or chat in a professional and timely manner.
- Confirm appointments and provide necessary instructions to patients.
- Update and maintain patient records in the practice management system.
- Organize and digitize medical and administrative documents.
- Assist in creating reports for practice performance, billing, and patient statistics.
- Identify inefficiencies and propose solutions for smoother operations.
- Provide administrative support for workflow documentation and SOP updates.
- Perform online research as needed for medical or operational needs.
- Prior Authorization and Eligibility
- Handle ad hoc administrative tasks to support the team.
Medical VA Requirements:
Experience in the healthcare industry or medical private practice.
Knowledge of HIPAA compliance and data privacy standards.
Familiarity with electronic medical record (EMR) systems.
Knowledgeable in medical terminology
Experience working with a physician is a plus
Strong verbal and written communication.
Strong organizational and time management skills.
Significant experience with current technologies, like Google drive, zoom, Canva and cloud services
Good practical experience with word-processing software and scribe tools.
More than 1 year of experience in team handling remotely. Team Leader or supervisory level is welcome to apply
This is a part-time job ( US time) but will eventually become full-time.
You will get the following offer:
Full Time: 40 Hours a week/ 8 Hours a day
Rate: $5 per hour after training
Paid Training Hours
Weekend Off
Weekly Payout
Health Card after 6 months