Medical Executive Assistant for a Healthcare Services in US (Home Based Full Time)
VirtualcoworkerPosted 17 hours ago
About this role
Client Information The client places great value on patient respect and believes that the most effective path to optimal outcomes is a strong therapeutic relationship — one built on open communication, patient education, and a shared understanding of treatment plans. Job Description • Manage inbound/outbound patient calls and triage inquiries • Schedule, reschedule, and confirm patient appointments • Send appointment reminders and coordinate pre-visit instructions • Provide general administrative support including correspondence and document management • Assist with patient intake, medical records requests, and authorization tracking • Support billing tasks including charge entry, claim submission, and payment posting • Follow up on outstanding balances and support accounts receivable • Accurately enter and update patient information in the Office EMR system • Maintain organized, up-to-date patient records Must Haves • Experience in a medical administrative or healthcare support role • Experience in patient scheduling and call management • Strong English communication skills, written and verbal • Experience with billing and RCM • Strong multi-tasking and organization skills Nice to Haves • Familiarity with psychiatric terminology • Office EMR experience Home Office Requirements Please only apply for this role if you have the following home office requirements: · Perfectly working headset and webcam · Stable internet connection of at least 25 Mbps ~ 50 Mbps · Up to date computer system with a minimum of Windows 10 or later and macOS Monterey (12.0) or later · Quiet room with no distractions or background noises · A backup plan if the power goes out or if your internet connection becomes unstable during your shift Only applicants meeting the strict criteria above will be contacted. Connect With Us https://virtualcoworker.com.ph https://virtualcoworker.com/our-culture https://www.facebook.com/virtualcoworker https://www.linkedin.com/company/virtual-coworker