A Medical Biller works in healthcare facilities and is responsible for submitting claims to insurance companies. Everyday responsibilities include processing data from medical coders, ensuring claims get processed and paid, verifying insurance coverage, reviewing denied claims, and assisting patients with billing questions. TASKS: Managing inbound calls from and outbound calls to patients, providers, and healthcare insurance companies regarding inquiries, appointments, and data verification Maintaining great phone etiquette Helping with denials and follow-ups. Correcting denial claims and resubmitting claims Submitting electronic and paper claims to primary, secondary, and third-party insurance companies. Recording and verifying explanation of benefits Providing administrative support that includes: a) data entry and b) verifying insurance, follow-ups, and authorizations, and c) following up on and conducting collections as to outstanding balances and receivables QUALIFICATIONS: Interested in US Healthcare Claims Customer Service Must have excellent verbal and written English communication skills Customer service experience in Insurance Billing HIPAA Certification is a plus Excellent time management Strong attention to detail Impartial Highly organized Computer savvy Great work attitude and willingness to go the extra mile Open to working night shifts MINIMUM SYSTEM REQUIREMENTS: PRIMARY SYSTEM Computer Processor: Intel Core i5-6000 (6th Gen or higher) or AMD Ryzen 5 or higher Computer Memory/RAM: 8.00 GB Computer Operating System: At least Windows 11 64-bit or macOS Ventura Headset: Any USB-type headset with noise-cancelling feature Camera: Capable of a clear and crisp video output BACK-UP SYSTEM OPTION 1 (BACKUP SYSTEM): Computer Processor: Intel Core i5-6000 (6th Gen or higher) or AMD Ryzen 5 or higher Computer Memory/RAM: 8.00 GB Computer Operating System: at least Windows 11 64-bit or macOS Ventura Headset: Any USB-type headset with noise-cancelling feature (Optional) OPTION 2 (POWER SUPPLY - UPS): Must be capable of powering your work station for at least 3 hours Typically a device with 240Wh or higher will be sufficient Must be capable of accepting all the plugs required to maintain the primary device and work environment (device, monitor, modem, cell phone if using as internet backup) PRIMARY INTERNET CONNECTION DSL / Fiber Connection - Minimum of 100mb/s contracted BACK-UP INTERNET CONNECTION Minimum of 20mb/s (Cell) RECOMMENDED SYSTEM REQUIREMENTS PRIMARY SYSTEM Computer Processor: Intel Core i7 and i9 Core or Core Ultra or AMD Ryzen 7 or higher Computer Memory/RAM: 16.00 GB Computer Operating System: At least Windows 11 64-bit or macOS Tahoe Headset: Any USB-type headset with noise-cancelling feature Camera: Capable of a clear and crisp video output BACK-UP SYSTEM OPTION 1 (BACKUP SYSTEM): Computer Processor: Intel Core i7 and i9 Core or Core Ultra or AMD Ryzen 7 or higher Computer Memory/RAM: 16.00 GB Computer Operating System: At least Windows 11 64-bit or macOS Tahoe Headset: Any USB-type headset with noise-cancelling feature Camera: Capable of a clear and crisp video output OPTION 2 (POWER SUPPLY - UPS): Must be capable of powering your work station for at least 3 hours Typically a device with 240Wh or higher will be sufficient Must be capable of accepting all the plugs required to maintain the primary device and work environment (device, monitor, modem, cell phone if using as internet backup) PRIMARY INTERNET CONNECTION DSL / Fiber Connection - Minimum of 500mb/s contracted BACK-UP INTERNET CONNECTION Minimum of 20mb/s (Cell or wired) RATE AND REWARDS: Starting rate is $800 (USD) monthly Employment Type: Independent Contractor Free Training Paid Time Offs HMO Coverage Optical Rewards Performance-Based Increase Permanent Work From Home