Summary Client Onboarding Specialist (Remote)
A-List Media | Full-Time | Remote (LATAM preferred for US Pacific overlap)
About Us
A-List Media installs AI-powered social media marketing systems for local service businesses across the US. We're growing fast and onboarding more clients than ever. Your job: make their first two weeks with us feel world-class.
The Role
You own the client onboarding experience from sale to launch. Two calls define this role:
1. Kickoff Call — You meet the new client, walk them through our onboarding questionnaire, and learn their business inside out. They should hang up feeling like they just talked to someone who *gets* business — sharp, warm, and easy to talk to.
2. Launch Call — You walk the client through their meta ad campaign inside GoHighLevel: the funnel, the automations, the ads strategy. This call requires confidence and real marketing familiarity.
REQUIREMENTS
- Great english
- Willing to be on camera with client onboarding and support calls
- Marketing experience (facebook ads, Go High Level, etc)
- Sales experience a plus
What You'll Do
- Run kickoff and launch calls with new clients
- Present campaigns and walk clients through GoHighLevel
- Coordinate with our fulfillment team to get campaigns launched
- Keep clients excited, informed, and confident from day one
Who You Are
- Excellent spoken and written English
- Marketing knowledge — you understand ads, funnels, and lead generation
- Customer service instincts — people enjoy talking to you
- Technically capable — GoHighLevel familiarity is a big plus; if not GHL, you've used a CRM and learn software fast
- Preferred - Based in South America — strong overlap with US Pacific time
- Reliable internet, quiet workspace, and a professional on-camera presence
Why Join
- Fully remote with a tight, high-performing team
- Direct exposure to US marketing systems and strategy
- Growth path as we scale
To apply Send a short Loom video (1-2 mins) introducing yourself and what caught your interest on this role
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