Marketing Account Manager

Marketing Account Manager (Email Marketing, Client Success & Campaign Operations) Position Type: Full-Time, Remote Working Hours: U.S. Business Hours About the Role We’re hiring a proactive and highly organized Marketing Account Manager to manage client relationships and oversee the execution of marketing initiatives across multiple high-level accounts. In this role, you’ll act as the primary point of contact for clients — ensuring communication stays clear, campaigns stay organized, and deliverables move forward efficiently. You’ll work directly with leadership while coordinating: Email marketing campaigns Client communication Website updates SEO support Reporting & analytics Workflow management This role is ideal for someone who thrives in fast-paced agency-style environments, enjoys managing relationships, and can keep multiple moving parts organized without dropping details. What You’ll Own Client Relationship Management Serve as the main point of contact for client accounts Manage communication through: Email Slack WhatsApp Zoom/video calls Lead recurring client meetings and strategy check-ins Maintain strong relationships with executive-level stakeholders Ensure clients feel informed, supported, and confident in delivery progress Email Marketing Campaigns Build and manage campaigns using: Mailchimp HubSpot Klaviyo (nice to have) Write and edit: Email copy Subject lines Campaign messaging Manage: Audience segmentation Scheduling Campaign launches Monitor: Open rates Click-through rates Engagement metrics Share performance insights and recommendations with clients Website & Content Management Update and manage website content using: WordPress CMS platforms Ensure websites remain: Accurate Updated Aligned with campaigns and branding Coordinate content and landing page updates when needed SEO & Performance Support Conduct SEO audits and keyword research using: Ahrefs Semrush Monitor keyword rankings and website performance improvements Support optimization efforts for visibility and traffic growth Reporting & Analytics Analyze marketing performance using: Google Analytics (GA4) Campaign reporting tools Translate marketing data into: Clear reports Actionable insights Client-friendly summaries Track campaign performance and account health consistently Workflow & Project Coordination Coordinate tasks across: Leadership Clients Internal marketing teams Convert feedback into clear action items and priorities Ensure projects remain: Organized On schedule Moving forward efficiently Maintain visibility into deliverables and deadlines AI & Productivity Tools Use tools like: ChatGPT Claude AI writing and research tools Improve workflow efficiency for: Research Reporting Campaign content Communication Required Experience & Skills Experience 3+ years of experience in: Marketing account management Client-facing marketing roles Agency account management Core Skills Strong experience with: Mailchimp WordPress Ahrefs or Semrush Google Analytics (GA4) Strong written and verbal English communication skills Excellent organization and project management ability Comfortable managing multiple accounts and priorities simultaneously Experience working with executive-level or high-profile clients preferred Comfortable using: Google Workspace Slack Messaging and collaboration tools Nice to Have Experience with: HubSpot Klaviyo Canva Adobe Express Familiarity with: Google Ads Meta Ads Paid media coordination What Makes You a Great Fit Strong communicator and relationship-builder Highly organized with excellent follow-through Proactive and solutions-focused Comfortable working independently in remote environments Able to balance client expectations with operational execution Detail-oriented while managing multiple campaigns and accounts What a Typical Day Looks Like Responding to client messages and coordinating priorities Hosting or preparing for client meetings Launching or optimizing email marketing campaigns Updating website content in WordPress Reviewing SEO performance and analytics data Preparing reports and campaign summaries Coordinating internal tasks to ensure deliverables stay on track In short: You ensure marketing campaigns stay organized, clients stay informed, and execution stays aligned with deadlines and performance goals. Key Success Metrics (KPIs) Client satisfaction and retention Timely completion of campaigns and deliverables Email engagement performance (open/click rates) Accuracy and organization across client accounts Quality of reporting and actionable insights Strong communication and responsiveness Why This Role Stands Out Direct ownership of client relationships and marketing execution Opportunity to work closely with leadership and executive-level clients Exposure to: Email marketing SEO Analytics Content management Campaign coordination Remote flexibility with fast-moving marketing environments Opportunity to grow into senior client success or marketing leadership roles Interview Process Initial Phone Screen Video Interview with Pavago Recruiter Client Interview Offer & Onboarding Apply Now If you: Enjoy managing client relationships Thrive in organized, fast-moving marketing environments Love balancing communication, campaigns, and coordination Want a role with ownership and growth potential This role is a strong fit for you.