Manager, Talent Acquisition

Join Us at Gloo: Help Us Build the Leading Technology Platform to Serve the Faith Ecosystem. At Gloo, we believe relationships catalyze growth—and when technology serves relationships, the world can be transformed, one life at a time. We recognize the faith ecosystem is broad and diverse. It includes churches, parachurch ministries and thousands of non-faith based organizations committed to advancing the flourishing of people. Our purpose is simple yet profound: to shape technology as a force for good, so that people can flourish and communities can thrive.. Therefore, our mission is to build the leading technology platform to serve the faith ecosystem. We are a mission-driven organization, guided by four core principles: Shape Technology for Good: Whether it’s AI tools, dashboards, or communication tools, we empower leaders with values-aligned solutions that amplify their missional impact with tools they can trust. Serve Those Who Serve: From pastors and donors to network leaders and content creators—we’re passionate about providing technology that helps them do more of what they are called to do. Release Collective Strength: We connect the diverse faith ecosystem—churches, parachurch ministries and thousands of non-faith based organizations committed to advancing the flourishing of people—so they can achieve more together than they could alone. Enable Ecosystem Trust: Trust is the foundation of a connected faith community. We enable transparency, digital rights management, and simplicity to foster confident collaboration. We are looking for talented, mission-driven individuals to join our team as we create innovative technology solutions that inspire and empower people to release the passion in every person, including you, to be all they were created to be. If you’re ready to make an impact with your talents and skills toward this purpose, we’d love to hear from you! The Opportunity We’re looking for a strategic, operationally strong, and people-focused Manager of Talent Acquisition to lead and evolve our end-to-end hiring function. This role will serve as the driving force behind how we attract, engage, hire, and onboard top talent across the organization, from individual contributors to senior leadership. This is more than a recruiting leadership role. You’ll own and optimize the full talent acquisition ecosystem, including recruiting strategy, ATS architecture, hiring manager enablement, agency partnerships, onboarding operations, employer branding, and recruiting analytics. You’ll partner closely with leaders across the business to ensure our hiring practices are scalable, data-driven, and aligned to organizational growth goals. The ideal candidate combines strategic thinking with a hands-on approach and thrives in fast-paced, evolving environments where building systems, influencing leaders, and delivering exceptional experiences matter. What You’ll Do Lead Full-Cycle Talent Acquisition Own end-to-end recruitment across all levels of the organization, including sourcing, screening, interviewing, offer negotiation, and closing Partner with hiring leaders to create structured, role-specific hiring plans aligned with business priorities and timelines Build proactive talent pipelines for critical and recurring roles Deliver an exceptional, equitable, and candidate-centric hiring experience Use recruiting metrics and market insights to continuously improve hiring outcomes and processes Own Recruiting Infrastructure & ATS Strategy Serve as the primary owner and administrator of the Applicant Tracking System (ATS), currently Rippling Design and optimize recruiting workflows, templates, automations, reporting, and hiring processes Maintain strong governance around ATS data integrity, compliance, and reporting accuracy Build dashboards and reporting cadences that provide visibility into recruiting performance, pipeline health, and hiring trends Evaluate and implement recruiting tools and technologies that improve operational efficiency Manage Agency & Vendor Partnerships Lead relationships with external recruiting agencies and staffing partners Negotiate contracts and service agreements while ensuring quality, performance, and cost-effectiveness Establish clear protocols for agency engagement and vendor utilization Regularly assess vendor effectiveness and optimize partnerships based on organizational hiring needs Enable & Train Hiring Leaders Develop and deliver hiring manager and interviewer training programs Create hiring toolkits, interview guides, FAQs, and best practice resources Coach leaders on structured interviewing, candidate evaluation, bias mitigation, and compliant hiring practices Serve as a trusted advisor throughout the recruiting lifecycle, particularly for complex or senior-level hiring Lead the Onboarding Experience Own the end-to-end onboarding experience from offer acceptance through Day 90 Partner cross-functionally with HR, IT, Finance, Legal, and business leaders to ensure a seamless transition for new hires Design tailored onboarding experiences for: New hires Leadership hires Employees joining through acquisitions/integrations Internal transfers and re-hires Continuously improve onboarding programs using feedback, engagement metrics, and retention data Drive Employer Branding & Talent Marketing Lead employment branding and recruitment marketing initiatives Partner with Marketing and HR to create compelling recruiting content and candidate-facing materials Represent the company at networking events, conferences, and career fairs Help position the organization as an employer of choice in competitive talent markets Partner Strategically Across the Business Collaborate with leadership teams on workforce planning and hiring strategy Provide market insight on talent availability, hiring trends, and recruiting timelines Partner with HR on retention, internal mobility, and broader people initiatives Maintain and evolve job descriptions and role clarity documentation across the organizatio What You Bring 6-8+ years of progressive talent acquisition experience Experience leading full-cycle recruiting across a variety of functions and seniority levels, including leadership hiring Proven success building and optimizing recruiting processes, systems, and operations Hands-on ATS administration experience; Rippling experience strongly preferred Experience managing external recruiting agencies and vendor relationships Strong analytical and reporting skills with the ability to use data to drive decisions and improvements Experience designing hiring manager training and interview enablement programs Strong communication, relationship-building, and stakeholder management skills Ability to manage multiple priorities and searches in a fast-paced environment Deep commitment to equitable, compliant, and candidate-centered hiring practices Proficiency with Google Workspace, Zoom, and modern recruiting/sourcing tool What Success Looks Like Success in this role will be measured through: Time to fill and hiring efficiency Quality of hire and new hire retention Candidate and hiring manager satisfaction Offer acceptance rates ATS adoption and data quality Agency utilization and recruiting ROI Continuous improvement of recruiting and onboarding processes Job Location: Remote, Hybrid - Boulder, Hybrid - Orlando Compensation Band: $103,000k - $158,000K Our Team Members Enjoy: Competitive compensation and discretionary performance bonus commensurate with experience Flexible PTO policy and state-compliant sick leave to support your well-being Medical, Dental, and Vision plans with up to 90% coverage for employees Generous employer HSA contributions for HDHP elections Employer-sponsored 401k program with a 2% employer match Learning & Development stipend available after 6 months of employment Paid Parental Leave A dynamic, talented team, dedicated to changing the world and building an incredible business Onsite and virtual social events to keep us connected in our hybrid work environment Applicants must be currently authorized to work in the United States on a full-time basis. At this time, Gloo is only able to consider candidates who are U.S. Citizens, U.S. Permanent Resident s, and individuals eligible for H-1B transfer or petition (we are unable to sponsor new H-1B visas). Gloo is committed to providing an inclusive and accessible experience for all candidates. If you require a reasonable accommodation during the application or interview process, please contact us at [email protected] to let us know how we can support you.