Manager Supply Planning

Since 2015, Mejuri has reimagined what fine jewelry can be in a modern world—shifting it from a traditional gift to to a personal choice rooted in self-expression. Founded by third-generation jeweller Noura Sakkijha, the brand was built on a simple idea: fine jewelry shouldn’t require a special occasion, and it should never come with guilt. It’s about celebrating yourself—your style, your life, your everyday. Mejuri meets customers where they are—online, in app, and through a growing global retail footprint of 58+ stores worldwide. Mejuri is also deeply committed to doing things the right way, with responsible sourcing, sustainable practices, and philanthropic initiatives that reflect our values and long-term vision. Job Overview Mejuri is hiring a Manager, Supply Planning to help shape and transform the function from the ground up. This is a rare opportunity to build the frameworks, processes, and team culture that will define how supply planning operates at Mejuri — translating open-to-buy into purchase orders, holding a global supplier base accountable on MOQs, lead times, and capacity, and driving the performance standards that keep product flowing efficiently across every channel. Reporting to the Director of Strategic Sourcing and Supply Planning, you'll sit at the centre of a cross-functional network — working daily with Demand Planning, Logistics, Merchandising, and the broader Supply Planning team to make sure the right product flows through the network efficiently, and that supply risk never catches the business off guard. What you'll do Lead and develop the team Manage, coach, and develop two Senior Supply Planners — setting a high bar for analytical rigour, communication, and execution. Build team processes, ways of working, and planning frameworks largely from scratch; this is a function being established, not inherited. Serve as Supply Planning's voice in the monthly S&OP — owning receipt projections, inbound pipeline, and lead time visibility. Supply execution & purchasing Translate OTB into purchase orders — ensuring timely, accurate PO placement and efficient product flow through the network. Manage supplier constraints including MOQs, lead times, and capacity across a multi-country supply base. Proactively identify supply risks and drive contingency planning; lead prioritization and reallocation when constraints arise. Inventory & OTB management Develop and execute strategies to hit supply chain targets: service level, product availability, weeks of stock, inventory turns, and E&O. Reduce excess and obsolete inventory through proactive planning and corrective action Vendor management Own supplier performance — delivery adherence, lead time management, responsiveness, and OTIF tracking across a global vendor base. Lead monthly supplier reviews covering service level, forecast liability, and OTIF; escalate shortages and delays as needed. Evaluate supplier performance and build the frameworks to mitigate risk and drive accountability. Analytics & reporting Report weekly, monthly, and quarterly on supply planning KPIs — with clear insights and corrective actions for senior stakeholders. Translate complex supply data into executive-ready communication; you make the numbers legible for non-technical partners. What you'll bring to the team Proven people leadership experience — you've managed planners, built team culture, and know how to develop talent. Deep supply planning expertise with a strong track record across Ecommerce and Retail channels. Multi-country supply experience — you're comfortable sourcing from and managing suppliers across multiple geographies simultaneously. Hands-on knowledge of size buy planning — jewelry, apparel, or a comparable product category. Strong vendor management instincts: supplier performance, lead time accountability, MOQ negotiation, and risk escalation. Analytically sharp — you translate complex data into clear, actionable insights and present them with executive polish. Confident cross-functional collaborator; you can simplify supply complexity for Merchandising, Finance, and leadership audiences. A self-starter who thrives in fast-paced, entrepreneurial environments — you're energized by building, not just maintaining. We're building an AI-fluent organization. We welcome candidates at all stages of their AI journey — what matters is curiosity, a willingness to learn, and an openness to working alongside AI tools as part of how we do our best work. Benefits at Mejuri: A minimum of four weeks vacation, plus personal days and three religious/cultural observance days. A hybrid work model for all corporate roles ‘Mejuri Passport’ which allows employees who meet specific criteria to work in other locations for one month per year. Comprehensive medical and dental benefits, including mental health coverage, and generous personal and sick days for our full-time employees. We also offer bereavement leave, including miscarriage and stillbirth support. Parental leave salary top-up of up to 80%, as well as a personalized return-to-work transition and accommodation plan for full-time employees. A generous product discount! Please note that these benefits apply to full-time employees. Location Toronto, Ontario 60 Bloor Street W Hybrid; 3 days in office 2 days remote At Mejuri we embrace a hybrid working environment and support our corporate employees to be successful whether they are at home or in the office. The primary purpose of our offices is to drive collaboration and deepen relationships with one another.This position requires in office work 3 days a week and remote work 2 days a week. Our office is located at 60 Bloor Street W, Toronto. Salary 110-125K Looking for the perfect next opportunity is a big decision. Mejuri recognizes the importance of pay transparency when it comes to salary ranges as it empowers individuals through the hiring process and supports them in making an informed decision. This role currently has a base pay range of 110-125K per annum based on a candidate’s experience and qualifications. We will review individual salary expectations and **weight salary commensurate with experience. #LI-Onsite At Mejuri our success is driven by a strong commitment to our Purpose and Values. They're the foundation of our operations, defining how we show up, solve problems, and accomplish incredible things—together. Our strength comes from each team member's dedication to embracing and embodying these Values daily. This isn't merely a duty; it's a passion that defines us. They guide us in providing extraordinary experiences for our customers and fostering an innovative environment. Success, for us, means living our values relentlessly. Our values are: RAISE THE BAR | Stay Curious, Share/Seek Feedback, and Strive for Excellence CUSTOMER OBSESSED | Get close to the customer and prioritize them in our decisions EMPOWERED OWNERS | Treat the company like your own, take initiative FIND A WAY | Seek simple, creative solutions, and act fast DRIVE RESULTS | Be clear on your goals and be relentless in achieving them TEAM FIRST | Value team success over personal ego Accommodation / Accessibility: Mejuri does not discriminate in hiring or terms and conditions of employment because of an individual’s race, ancestry, colour, place of origin, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, family status or marital status, or any other protected category recognized by provincial or federal laws. Should you require any accommodation, please inform us and we will work with you to meet your accessibility needs. For any accessibility-related assistance, requests for information in accessible alternative formats or to report any accessibility problems, please share in your application.