Manager, Sales Engineering

Imagine360 is seeking a Manager, Sales Engineering, to join the team! The Manager, Sales Engineering, is responsible for supporting the strategy, execution, and continuous improvement of key sales enablement, program, and process initiatives that help remove friction from the sales process and improve commercial effectiveness. This role serves as a cross-functional partner across Sales, Product, Marketing, Pricing, Operations, Implementation, and vendor partners to ensure the field has the tools, knowledge, processes, and support needed to sell effectively. The Manager will coordinate initiatives that improve sales productivity, support complex opportunities, strengthen handoffs across teams, and translate field feedback into scalable solutions that support growth and operational excellence. Position Location: 100% remote Responsibilities include but are not limited to: Manage the development, maintenance, and continuous improvement of internal sales enablement resources, including sales guides, product pages, internal resource hubs, and process documentation that improve field effectiveness and consistency. Partner with Product and other stakeholders to support communication of product, process, and organizational updates, ensuring Sales has timely access to relevant information and resources. Support complex and strategic sales opportunities by helping clarify solution positioning, coordinating internal expertise, and facilitating collaboration across teams. Serve as a key cross-functional partner connecting Sales with Product, Marketing, Pricing, Operations, Implementation, vendor partners, and other stakeholders to improve alignment and execution across the commercial process. Assist in sales process optimization efforts, including identifying workflow inefficiencies, standardization opportunities, intake improvements, and process enhancement initiatives related to the New Business Quoting Process and other critical commercial workflows. Facilitate communication and feedback loops between Sales and internal partners to ensure field insights help inform product positioning, operational planning, process priorities, and rollout execution. Support product launches, process changes, and strategic initiatives by coordinating communications, training materials, stakeholder readiness activities, and implementation efforts. Coordinate the sales process for custom programs and unique solution configurations, ensuring business needs are clearly defined and communicated to appropriate stakeholders. Monitor recurring sales questions, friction points, and field trends; summarize findings and partner with stakeholders to implement improvements that enhance sales effectiveness. Support onboarding, ongoing training, and field engagement efforts that improve sales confidence, reinforce solution knowledge, and promote consistent sales experience across teams and regions. Manage multiple projects and priorities simultaneously, ensuring strong organization, stakeholder communication, accountability, and timely execution. Required Experience/Education: Bachelor's degree in business, Healthcare Administration, Information Systems, Communications, Marketing, or a related field, or equivalent relevant work experience. Minimum of 3 years of experience in sales enablement, sales operations, program management, business operations, commercial strategy, product support, or a related function. Experience supporting cross-functional initiatives that improve process effectiveness, commercial execution, or field readiness. Preferred experience: Experience in the health insurance, benefits administration, third-party administration (TPA), stop-loss, or healthcare solutions industry. Experience supporting sales enablement initiatives, quoting process improvements, product launches, or cross-functional commercial programs. Familiarity with Salesforce, Showpad, content management systems, project management tools, or similar platforms supporting sales effectiveness. Experience working in a matrixed organization requiring collaboration across sales, product, operations, implementation, and client-facing teams. Skills and Abilities: Strong communication and presentation skills, with the ability to translate complex information into clear recommendations and practical guidance. Demonstrated ability to influence and collaborate across teams without direct authority. Experience identifying workflow inefficiencies and supporting implementation of scalable process improvements. Strong analytical, organizational, and problem-solving skills, with the ability to manage multiple priorities while maintaining attention to detail and execution quality. Ability to thrive in a fast-paced, evolving environment with changing priorities and business needs. What can Imagine360 offer you? Multiple Health plan options Company paid employee premiums for disability and life insurance Parental Leave Policy 20 days PTO to start / 10 Paid Holidays Tuition reimbursement 401k Company contribution Company paid Short & Long term Disability plus Life Insurance Professional development initiatives / continuous learning opportunities Opportunities to participate in and support the company's diversity and inclusion initiatives Want to see our latest job opportunities? Follow us on LinkedIn Imagine360 is a health plan solution company that combines 50+ years of self-funding healthcare expertise. Over the years, we've helped thousands of employers save billions on healthcare. Our breakthrough total health plan solution is fixing today's one-size-fits-none PPO insurance problems with powerful, customized, member-focused solutions. Imagine360 is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. **RECRUITMENT AGENCIES PLEASE NOTE: Imagine360 will only accept applications from agencies/business partners that have been invited to work on a specific role. Candidate Resumes/CV's submitted without permission or directly to Hiring Managers will be considered unsolicited and no fee will be payable. Thank you for your cooperation**