Manager, Sales Development

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your opportunity You have a passion for mentoring and leading the next generation of sales rockstars. You have success stories of establishing and achieving measurable goals for your teams while in a fast growth, High Tech environment. And when you tell those stories, it brings a smile to your face. If this is you, are you ready for your next challenge? The New Relic BDR team holds a strategic position at the top of the funnel for the entire company and is the talent pipeline that feeds our Global Sales teams. We are looking for a passionate manager to lead this team to achieve its pipeline growth goals and help drive the career growth of each team member. The role will align BDR goals, strategy, and tactics to our go-to-market initiatives in the marketing organization. You will collaborate with marketing, sales, and enablement groups to improve pipeline creation. The right candidate must be a strong mentor, have the ability to put the team first, solve problems and work well in a fast paced environment. So if you are ready to do your best work and join a company that is changing how the world uses software in a "Best Places to Work" environment, then please apply. We look forward to talking to you! What you'll do Team Leadership & Development: Recruit, onboard, and mentor a high-performing team of BDRs. Foster a collaborative and results-driven culture through ongoing coaching and feedback. Develop and implement training programs to enhance the skills and effectiveness of the SDR team. Pipeline Generation Strategy: Collaborate with Sales, Marketing, and Demand Generation teams to design and execute effective outreach campaigns. Analyze market trends and adjust strategies to ensure consistent pipeline growth. Set clear performance targets and empower team members to exceed expectations through effective coaching and creative incentives. Performance Monitoring & Reporting: Establish and monitor key performance indicators (KPIs) to assess team and individual performance. Utilize data-driven insights to optimize outreach strategies and improve conversion rates. Regularly report on team results, business impact, and revenue metrics to senior leadership. Cross-Functional Collaboration: Work closely with Marketing to define campaign and event follow-up strategies and reporting mechanisms. Partner with Account Executives to ensure proper lead follow-up and conversion. Collaborate with Sales Operations to recommend and implement process improvements. Culture Building: Cultivate a high-energy, positive work environment where team members feel motivated and valued. Recognize and celebrate individual and team achievements. Promote a culture of continuous learning and professional development. This role requires 5+ years of B2B technical sales experience 2+ years of experience as an SDR or BDR manager in a SaaS environment Proven track record of managing outbound pipeline generation motions and achieving targets Strong passion for coaching and developing talent. Highly data-driven with a focus on constant optimization of activities and outputs. Proficiency with Salesforce and sales engagement tools such as Outreach or Salesloft. Excellent interpersonal, written, and verbal communication skills. Ability to thrive in a fast-paced, evolving environment Bachelor’s degree in Business, Marketing, or a related field preferred Please note that visa sponsorship is not available for this position. #LI-MM1 #LI-Hybrid The pay range below represents a reasonable estimate of the on target earnings (salary plus target sales incentives) for the listed position. This role is eligible for a commission plan (as defined in the sales incentive plan document). Pay within this range varies by work location and may also depend on job-related factors such as an applicant’s skills, qualifications, and experience. New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, mental health benefits, a 401(k) plan and match, flex time-off, 11 paid holidays, volunteer time off, and other competitive benefits designed to improve the lives of our employees. Estimated On-Target Earnings Range $159,000 — $199,000 USD Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes. If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to [email protected] . We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring process In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic. We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance . Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics. Review our Applicant Privacy Notice at https://newrelic.com/termsandconditions/applicant-privacy-policy