Manager, Regulatory Tracking Operations Counsel

WHO WE ARE Headquartered in Nashville, Tennessee, Ncontracts leads the industry in integrated risk management and compliance solutions, serving over 5,000 financial institutions nationwide. As a seven-time Inc. 5000 Fastest Growing Companies honoree and consistent year-over-year recipient of "Best Places to Work" awards, we offer a thriving, work environment where career growth and life-work balance go hand in hand. At Ncontracts, you'll join a team of industry experts dedicated to strengthening the financial services sector through innovation and thought leadership. We're seeking creative, collaborative, and self-driven professionals across all areas of our business - from developing cutting-edge solutions to sales, marketing, customer support, and beyond. Join us in our mission to make the financial industry stronger and more resilient, while advancing your career in a supportive, dynamic environment that values your unique skills and perspectives. The Role Reporting to the Director of Regulatory Intelligence, the Manager, Regulatory Tracking Operations Counsel oversees the end-to-end workflow for monitoring, collecting, and processing federal and state regulatory changes, industry trends, and supervisory developments. This role ensures that Ncontracts receives timely, accurate, and comprehensive regulatory data and transforms that data into structured inputs for compliance content creation, customer communications, and AI-enabled products. The manager leads resources responsible for tracking, summarizing, tagging, and analyzing regulatory data, and plays a central role in maintaining a proprietary regulatory library used for AI product creation and validation. You Will Manage a team of compliance specialists who track, summarize, tag, and analyze regulatory changes across federal and state governing bodies. Ensure timely and accurate ingestion of all regulatory, legislative, legal, and industry developments into Ncontracts’ systems. Coordinate with the Director of Regulatory Intelligence on high-impact regulatory events and emergency response communications. Improve existing systems and implement new processes to enhance the accuracy and efficiency of tracking operations. Ensure tracking output is accurate, consistent, and ready for downstream processing by compliance content teams. Oversee change assessment workflows, including determination of content impact, tagging requirements, and routing to internal SMEs. Support the development and maintenance of metadata, taxonomies, tags, and classification logic used across Ncontracts’ solutions. Train team members on regulatory tracking methodologies, accuracy standards, and interpretation techniques. Monitor performance metrics (timeliness, accuracy, completeness) and drive continuous improvement. Assist with maintaining and quality-checking regulatory datasets, including structured data used for AI model fitting, prompts, and scenario inputs. You Bring (Qualifications) Advanced knowledge of financial services’ regulatory and legal structures, agency publications, and supervisory frameworks. Strong operational skills with the ability to automate data-heavy, repeatable workflows. Experience managing high-impact teams. Understanding how regulatory change is consumed by financial services companies. Excellent organization, documentation, and communications skills. Ability to interpret regulatory and legal documents and determine relevance and impact. Ideal team player (hungry, humble, smart, innovative) Required Education and Experience JD required to interpret and define the applicability of laws and regulations 5+ years of financial regulatory, compliance, and operational experience Experience managing teams (preferred) Experience implementing automation, efficiencies, or AI-driven workflows WE OFFER ALL FULL-TIME TEAM MEMBERS: A fun, fast-paced work environment Responsible PTO Plan that meets or exceeds state and local medical and family leave laws 11 paid holidays Community and social events to keep you connected and engaged Mental Health Benefits Medical, Dental and Vision insurance Company-paid Group Life Insurance, Short- and Long-Term Disability Flexible Spending Account & Health Savings Account Aflac Benefits – Critical Illness, Cancer Protection, & Hospital Choice Pet Insurance 401 (k) with company match with eligibility on Day 1 of employment 2 Paid Volunteer Time Off Days And much more! *Part-Time, Temporary, Contractor, and Intern positions are not eligible for company benefits, including paid time off, health insurance, and other employee benefit programs. AAP/EEO Statement Ncontracts provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.