Manager – Quality Assurance

Role Snapshot Location : Lagos, Lagos State, Nigeria Department: TEC – Technology Reports to: Senior Manager – Quality Assurance Work arrangement: Hybrid (2 days in the office, 3 days remote) Our Mission We are a technology company that provides electrical grid management software and related network analytics solutions for utilities across Africa. Beacon Power Services was founded with a bold mission to expand access to reliable electricity for over 400 million people living in Africa's cities and a vision to lead Africa's power sector through data and innovation. How You’ll Make an Impact We’re looking for a Manager – Quality Assurance with a proactive and problem-solving mindset to lead and elevate quality practices across our software delivery lifecycle. In this role, you will own product quality end-to-end, ensuring every release meets high standards for reliability, performance, and user experience. In this role, you will drive test strategy, oversee execution, and partner closely with Software Engineering, Product Management, and DevOps Engineering to embed quality at every stage of development. Beyond execution, you will champion a shift-left culture, improving testability, accelerating feedback loops, and strengthening overall product robustness. What You’ll Do Quality Assurance Define and implement QA strategy, standards, and testing frameworks (UI, API, performance) Integrate testing into CI/CD pipelines Review requirements early to improve clarity and testability Lead end-to-end testing across functional, regression, integration, performance, and UAT Ensure features meet acceptance criteria before release Own defect lifecycle, including logging, prioritization, tracking, and resolution Partner with Engineering and Product Management to triage issues and drive root-cause analysis Conduct risk assessments and investigate production issues to prevent recurrence Define and maintain QA documentation and reporting (test plans, cases, defect reports, metrics) Define and enforce release quality gates (smoke, sanity, regression) Track and communicate quality metrics, risks, and release readiness Improve release processes to reduce defects and increase stability Managerial Responsibilities Lead and develop a high-performing team with clear goals, KPIs, and accountability standards Manage team capacity, resource allocation, and delivery planning within approved budgets Participate in annual planning and forecasting processes Own hiring, onboarding, performance reviews, and individual development plans Ensure operational discipline, timely delivery, and quality standards Identify and escalate resource or budget risks impacting delivery Foster a culture of ownership, collaboration, and continuous improvement What We’re Looking For Professional & Technical Strengths Proven experience in software quality assurance across the SDLC in Agile environments Strong expertise in test automation tools and frameworks (e.g., Selenium, Playwright, Cypress, REST Assured, Pytest, TestNG) Proficiency in API testing and RESTful services (e.g., Postman, Swagger) Experience with performance and load testing tools (e.g., JMeter, k6) Strong programming/scripting skills (e.g., Python, Java, JavaScript) Solid understanding of DevOps practices and CI/CD pipelines (e.g., Jenkins, GitHub Actions, GitLab CI) and QA integration within them Working knowledge of databases and SQL for data validation and test setup Deep understanding of QA methodologies, test design techniques, and best practices (TDD/BDD, shift-left, test strategy) Experience with bug tracking and test management tools (e.g., Jira, Bugzilla, TestRail) Excellent analytical, debugging, and problem-solving skills Strong leadership, communication, and stakeholder management abilities Leadership & Interpersonal Strengths Ability to collaborate with multicultural and geographically distributed teams High degree of autonomy and accountability (we operate within a hybrid work environment) Strong attention to detail with a structured and methodical approach Strong analytical and problem-solving mindset, with the curiosity to investigate root causes rather than surface-level symptoms Strong written and verbal communication skills, with the ability to document bugs clearly and convey test outcomes to both technical and non-technical stakeholders Proactive and self-driven, comfortable working in fast-moving environments where things evolve quickly Nice to Have Experience working in cloud-based environments (AWS/Azure/GCP) Experience in energy, metering technology, utilities, infrastructure, or cleantech sectors Exposure to grid management systems, SCADA, or enterprise utility software Fluency in French What the Recruitment Process Looks Like Step 1 - Application Review: Our Talent Acquisition team will review your application to gauge your experience and potential fit. Step 2 - Behavioral & Cognitive Assessments: If you move forward, you’ll complete one behavioral and one cognitive assessment to understand your personality, working style, and how you naturally operate. Step 3 - Technical Assessments: Next up, you’ll complete technical assessments designed to evaluate your QA knowledge, defect documentation skills, and practical testing ability. Step 4 - HR & Culture Fit Interview: You’ll meet with our Talent Acquisition team to dive into your experience, how it aligns with our six core values (Be Professional, Develop and Grow, Be Transformational, Be Resilient, Be Customer-Centric, Have Fun), and how you bring that energy into your work. Step 5 - Technical & Team Fit Interview: In the final stage, you’ll meet with the Hiring Team to see how you’d work together day-to-day and decide if it’s the right fit on both sides.