Manager of Identity Management

Description Join a Great Place To Work certified company! Consumers Credit Union (CCU) is hiring a new Manager of Identity Management to join our Information Security team! We’re looking for a savvy, forward-thinking Manager of Identity Management to lead the charge in securing access to our systems, data, and cloud platforms. You’ll be the go-to expert driving our identity strategy, operations, and governance—ensuring the right people have the right access at the right time (and nothing more). This is an exciting opportunity where you’ll own the full identity lifecycle, streamline role-based access, and champion modern Identity and Access Management (IAM) practices, all while collaborating with teams across the business. This is a flex / hybrid position: 3 days/week onsite at our HQ in Lake Forest, IL. Remaining days are 'work from home'. Local Northern IL/Southeast WI candidates only! What You’ll Do: Oversee the full identity lifecycle (provisioning, de-provisioning, and access changes) across all systems, ensuring timely and accurate user access in coordination with HR and IT teams. Oversee IAM platforms (e.g., Azure Entra, Active Directory, MFA, SSO) and ensure secure integration with applications and systems. Lead the organization’s Identity Access Governance (IAG) efforts, including the development of access policies, implementation of role-based access control (RBAC), and enforcement of segregation of duties (SoD). Ensure compliance with internal policies, NIST CSF 2.0, FFIEC guidelines, and regulatory requirements including conducting and overseeing periodic user access reviews. Manage identity governance workflows and toolsets including automation and coordination for JML (joiner, mover, leaver) processes. Partner with security and compliance teams to mitigate identity-related risks and implement industry best practices. Align IAM with zero trust architecture, audit readiness, and incident response processes. Lead projects for IAM enhancements, integrations, and audits. Track and report key IAM metrics and performance indicators to leadership. Coach and develop staff creating an engaging team environment. Oversee new employee onboarding and providing career development guidance and opportunities. Responsible for staffing decisions and performance coaching. Qualifications: Bachelor’s degree in Information Technology, Cybersecurity, or related discipline 4+ years of experience in IAM or related security role – Preferred 2+ years in people management – Preferred Experience In Lieu of Education: 5+ years of experience in IAM or related security role and 3+ years in people management – Preferred CISSP and/ or CISM certifications- Preferred Successful with team development, coaching, leadership, communication and management skills. Proven leadership in IAM with hands-on experience managing identity platforms. Strong knowledge of identity governance, compliance requirements, role-based access control reviews, provision workflows, and automation process. Ability to effectively communicate with colleagues and collaborate with others across the organization. Compensation: The salary range for this role is $103,391-$165,428 per year. This role is eligible for an annual bonus opportunity. A specific salary offer considers factors including but not limited to skill sets, experience and training, licensure and certifications, and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the salary range and compensation decisions are dependent on the facts and circumstances of each case. Consumers Credit Union provides eligible employees an opportunity to participate in our medical (High Deductible, HMO and PPO), dental, vision, spending accounts, short-term disability, long-term disability, life insurance and other plans effective date of hire. You will be eligible to participate in the 401(k) savings plan at any time. You will be automatically enrolled in the pension plan following six months of employment and 1,000 hours of service and reaching age 20. For more information about benefit offerings, please visit our careers page: https://www.myconsumers.org/about/what-we-do/careers About CCU Founded in 1930 and headquartered in Lake Forest, IL, Consumers Credit Union has $4.4 billion in assets and serves more than 275,000 members, making it one of the largest credit unions in the state. CCU believes that nobody needs banks on every corner, but everyone needs people who are in their corner. We’ve been recognized as a Great Place to Work®, and we’re committed to growing both our business and our people. To learn more, visit myconsumers.or g Equal Opportunity Employer CCU complies with the requirements and spirit of the law in the implementation of all facets of equal opportunity in employment. There will be no discrimination on the basis of race, ancestry, color, religion, sex, sexual orientation, gender identity, marital status, pregnancy, age, national origin, citizenship, disability, genetic information, military status (including unfavorable discharge from the military), criminal or arrest history (unless job related), crime victim status, or any other protected characteristic in the recruitment, selection, training, utilization, promotion, termination, or any other employment actions or term and condition of employment. CCU complies with applicable state and local laws governing non-discrimination in employment in every location in which CCU has facilities. We are committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If reasonable accommodation is needed to participate in the job application or interview process please contact our Human Resources team at: [email protected] or 877-275-2228.