Manager, Last Mile Operations- Remote

Pay, benefits and more. We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and the opportunity to participate in a company incentive plan. What you'll do on a typical day: Oversee the daily operations of contract carriers, including maintaining contractor schedules, monitoring routes, reports and fostering positive working relationships with contract carriers and helpers Use route planning software to build efficient delivery routes Manage the dispatch of contract carriers and resolve issues throughout the day Identify problem areas, including restructuring routes to improve operational efficiencies Train and develop contract carriers, dispatchers to meet and exceed customer expectations Ensure that all work is completed accurately and within established time frame Ensure photos are taken for every job Allocate and request additional resources as needed Develop and mentor staff to reach goals; train staff on company policies and procedures Carry out managerial responsibilities, including interviewing, hiring, disciplining and resolving issues Ensure compliance with corporate warehouse policies, procedures and programs Supervise employees in accordance with company policies and applicable laws, including interviewing, hiring and training employees, planning, assigning and directing work, appraising performance, rewarding and disciplining employees, and addressing complaints/resolving problems What you need to succeed at RXO: At a minimum, you'll need: 4 years related logistics and supervisory experience Experience with Microsoft Office such as Word, Outlook and Excel. Experience operating a forklift and pallet jack It'd be great if you also have: Bachelor's degree in business, logistics or similar Availability to work a variety of shifts, including holidays, days, evenings, nights and weekends; travel between branches and regions occasionally Experience mentoring, training and guiding newer/less-experienced team members Bilingual English/Spanish (read, write and speak both languages) Strong business acumen with the willingness to act in partnership with management teams We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.