Manager, channel enablement and certification

Explore Your Next Role at Sapiens Jobs Senior Location Bangladore, India Working Model Fulltime, Hybrid Req ID 12345 Add to my Favorites Copy Link Req ID: 56335 Location: Title: Manager, Channel Enablement & Certification Location : Remote Position Summary: The Manager, Channel Enablement & Certification is responsible for designing, delivering, and scaling partner enablement and certification programs that build strong, capable, and self-sufficient channel partners across North America. This role ensures partners are equipped with the knowledge, skills, and credentials required to successfully position, sell, implement, and support Sapiens solutions. Working closely with Channel leadership, Sales, Product, and Services teams, the role plays a key part in enabling consistent partner execution and high-quality customer outcomes. Key Responsibilities: Partner Enablement & Certification Programs Design and run end-to-end partner enablement and certification programs across North America. Define clear certification paths by partner type, role, and solution area (sales, pre-sales, delivery, implementation). Maintain and evolve enablement programs in line with product releases, GTM priorities, and partner maturity. Training & Curriculum Development Develop and maintain structured training curricula, learning paths, and certification content in partnership with Product, Services, and Enablement teams. Ensure enablement materials are practical, current, and grounded in real-world partner use cases. Lead onboarding enablement for new partners and newly onboarded partner resources. Partner Readiness & Capability Building Establish and manage standards for partner readiness and specialization tied to certification and delivery capability. Enable partners to engage confidently in customer opportunities through strong technical, functional, and commercial readiness. Identify capability gaps and address them through targeted enablement initiatives. Cross-Functional Collaboration Work closely with Channel leadership to align enablement priorities with partner strategy and ecosystem needs. Collaborate with Sales Enablement to ensure consistent messaging and positioning across internal and partner audiences. Partner with Services and Delivery teams to ensure certification reflects delivery expectations and quality standards. Measurement & Continuous Improvement Track and report on enablement and certification metrics, including adoption, attainment, and partner readiness. Use performance data and feedback to continuously improve enablement effectiveness and partner experience. Required Qualifications: 6–10+ years of experience in partner enablement, channel enablement, training, or sales enablement within B2B SaaS or enterprise software. Hands-on experience building and managing partner training and certification programs. Strong cross-functional collaboration skills across Sales, Product, Services, and Channel teams. Excellent communication, program management, and execution skills. Travel as needed At Sapiens, we are dedicated to building a diverse, equitable, and inclusive work environment. We believe that diverse perspectives, backgrounds, and experiences make us stronger and more innovative. We are committed to creating a culture where every individual is valued and can thrive regardless of their race, ethnicity, gender, age, sexual orientation, gender identity, religion, disability, or any other characteristic. Sapiens is an E-Verified & Equal Opportunity / Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. #LI-Remote About Sapiens Sapiens is a global leader in the insurance industry, delivering its award-winning, cloud-based SaaS insurance platform to over 600 customers in more than 30 countries. Sapiens’ platform offers pre-integrated, low-code capabilities to accelerate customers’ digital transformation. With more than 40 years of industry expertise, Sapiens has a highly professional team of over 5,000 employees globally. For More information visit us on www.sapiens.com . Sapiens is an equal opportunity employer. We value diversity and strive to create an inclusive work environment that embraces individuals from diverse backgrounds. Your Recruitment Journey We will keep you in the loop, as we focus on providing an inclusive screening and interview process. Each country has a local flavor, but here's what you can expect during our recruitment process: Apply Take the first step in our journey by submitting an application that reflects your skills, experiences, and professional aspirations. 1 Review Your CV will be carefully reviewed by our talent team to explore how your unique skills and potential align with Sapiens' needs and culture 2 Interview This is your opportunity to shine! Meet with our team, showcase your abilities, and learn more about Sapiens 3 Offer If there's a great match, we'll extend an offer to welcome you to our team. This is the exciting moment when your new journey begins to take shape 4 Onboard Once you accept, we'll guide you through a comprehensive onboarding process, introducing you to your new colleagues, roles, and the exciting challenges ahead 5 Disclaimer Sapiens India does not authorize any third parties to release employment offers or conduct recruitment drives via a third party. Hence, beware of inauthentic and fraudulent job offers or recruitment drives from any individuals or websites purporting to represent Sapiens. Further, Sapiens does not charge any fee or other emoluments for any reason (including without limitation, visa fees) or seek compensation from educational institutions to participate in recruitment events. Accordingly, please check the authenticity of any such offers before acting on them and were acted upon, you do so at your own risk. Sapiens shall neither be responsible for honoring or making good the promises made by fraudulent third parties, nor for any monetary or any other loss incurred by the aggrieved individual or educational institution. In the event that you come across any fraudulent activities in the name of Sapiens, please feel free report the incident at sapiens to [email protected] .