Luxembourg Technology Solution Coordinator (mfn)

Department: Creos IT | Location: Luxembourg | Contract: Permanent | Job Requisition N° 19513 Your tasks You lead, analyze, follow-up, advise, and collaborate with stakeholders on demand management process and ensure all technical requirements are complete and documented You manage adequacy between business requirements and the integration of the solutions You follow the demands end-to-end, manage the planning, identify the resources with the IT domain leads, coordinate realization, and ensure final delivery to requester You interact with stakeholders on functional tests You are the main contact point for selected business and technical projects You understand, manage and administer IT services portfolio and digitalize the related processes on a continuous basis You guarantee the delivery of optimum Creos IT support and services to business users You develop and maintain technical documentation and associated operational procedures You support IT teammates and service desk You propose improvements of the technology infrastructure and technology services in conjunction with the Architecture and the other IT departments You follow up on industry innovations and latest trends You propose and follow up on quality assurance of the supported processes and procedures Your profile You hold a university degree in Information Technology/Computer Sciences, Project Management or equivalent You have at least 2 years of experience in a similar role An ITIL foundation certification will be considered an asset Excellent interpersonal skills, team spirit and a high willingness to discover and promote new technologies and solutions within the energy domain Knowledge in Azure and/or AWS is a plus Highly effective verbal and written communication skills in English and French. The knowledge of German and/or Luxemburgish will be considered as an advantage What we offer The opportunity to join a Group that actively shapes the energy transition in Luxembourg and the Greater Region A multicultural and international working environment that encourages diversity and inclusion A competitive salary with many additional benefits (e.g. pension plan, additional health insurance, free parking, company restaurant, etc.) Continuous learning and development career path adapted to the needs of each employee Hybrid working mode with the possibility to work from home 34 days off per year For external applications, a recent copy of the police record might be requested if you are invited for an interview. Job Segment: Quality Assurance, Service Desk, Work from Home, QA, Project Manager, Technology, Quality, Contract, Customer Service