Legal & Case Management Assistant

JOB DUCK IS HIRING A LEGAL & CASE MANAGEMENT ASSISTANT

For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive. As a lifestyle company we ensure that everybody working here has a fantastic time, which is why we’ve earned the Great Place to Work Certification for 4 years!

Role Overview

Join Job Duck as a Legal Assistant and play a key role in supporting a growing law practice focused on client care and operational efficiency. In this position, you will serve as a central point of contact for clients while managing important case-related tasks such as medical records and case documentation. Your ability to communicate clearly, stay organized, and handle sensitive information with integrity will directly impact the firm’s ability to deliver quality service. This role is ideal for someone who thrives in a structured yet evolving environment, enjoys working independently, and takes pride in being dependable and detail-oriented. If you are a proactive professional with strong communication skills and a genuine commitment to helping others, this opportunity offers a meaningful and rewarding career path.

Schedule:

Monday to Friday from 8:30 AM to 5:30 PM EST (USA)

Your Responsibilities Will Include but Are Not Limited To:

• Ensuring timely follow-up on case-related tasks
• Coordinating communication between clients and legal team
• Contacting clients to gather information and provide updates
• Supporting overall case workflow and administrative functions
• Requesting, tracking, and organizing medical records
• Answering incoming phone calls and assisting clients with inquiries
• Maintaining accurate and organized documentation for each case
• Managing and updating case information within the case management system

What We’re Looking For:

• Prior experience in legal support or case management
• Familiarity with handling medical records and client communications
• CRM: Neos
• Strong English proficiency with a clear, neutral accent
• Ability to handle client interactions professionally
• Comfortable working with sensitive and confidential information
• Reliable computer setup (laptop/PC, headset, stable internet min. 10 Mbps download / 5 Mbps upload)
• Quiet, distraction-free remote work environment

What’s In It for You?

• Monthly compensation starting from 1150 USD to 1220 USD
• Paid time off.
• Referral bonuses.
• 100% Remote, Full-Time, Long-Term Career Opportunity.
• Parental leave.
• Opportunities for professional development and training
• Dedicated support from our team.
• A chance to work with clients who share our values.

Ready to dive in? Apply now and make sure to follow all the instructions!

DISCLAIMER: Every candidate must pass each step in our application process to become part of our team. Ensure you have all the required documentation ready to streamline your application process.