About Us
Founded in 1992 in Dover, NH, Planet Fitness is one of the largest and fastest-growing franchisors and operators of fitness centers in the world by number of members and locations. As of March 31, 2026, Planet Fitness had approximately 21.5 million members and 2,909 clubs in all 50 states, the District of Columbia, Puerto Rico, Canada, Panama, Mexico, Australia and Spain. The Company’s mission is to enhance people’s lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone®. Approximately 90% of Planet Fitness clubs are owned and operated by independent business owners.
At Planet Fitness, our unique mission has always been to enhance people’s lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment. And we’re proud of the amazing Planet Fitness team that supports our clubs and team members. They are comprised of dynamic, dedicated, and talented individuals who represent our values of integrity, transparency, passion, respect, and excellence (while having fun!) in everything they do.
Joining the PF family means being part of a company that cares about bettering the health and wellbeing of our communities. It means being a part of a supportive, engaging workforce with an inclusive culture that values diversity and creates an environment where everyone can feel they belong. It means encouraging professional growth and development. It means making true, lasting connections with your co-workers with celebrations, team building activities and engaging corporate events! It means creating a positive impact in our local communities through our Judgement Free Generation® philanthropic initiative. It means being part of a brand that you can be proud of!
For the past 30 years, we’ve helped millions of people in their fitness journey and revolutionized the industry along the way. And we’re just getting started!
Overview
The Leave, ADA and Workers’ Compensation Administrator is responsible for managing and administering all aspects of employee leave programs and workplace accommodations for our US and Canadian employees. Reporting to the Manager, Benefits & Leave, this role ensures compliance and high-touch support across leave and disability administration, employee engagement, compliance and training.
This role follows a hybrid schedule and requires regular, in-person work at our Boston, MA or Hampton, NH office. Our hybrid model is M/T/W in office and TH/F are optional work-from-home. Candidates must reside within commuting distance of one of these locations. Fully remote work is not available for this role.
Responsibilities
Leave Administration
Responsible for the end to end administration of leave of absence programs including FMLA, state/local leaves, personal leaves, military leave, temporary disability and other statutory or company-provided leave programs.
Partner with our third-party leave vendor in the administration of leaves to ensure accuracy and compliance with company policy, and state and federal laws.
Manage the ADA interactive process, including reviewing medical documentation, discussions with employees and managers and evaluating reasonable accommodation requests.
Responsible for timely, accurate and clear communication with employees and managers at all stages of the leave process to ensure full understanding and compliance.
Work with cross functional support, including HRBPs and Legal, on leave denials, terminations and resolving issues that arise on more complicated leaves.
Maintain the leave of absence internal tracking system; adding notes to ensure the information is accurate and up to date.
Create benefit invoices for employees who miss their benefit deductions, tracks payments, processes benefit cancellations, COBRA and provides required documents to employees according to policy.
Process company-paid leave, top-off pay, and mandatory PTO usage while ensuring timely submission of pay information to payroll.
Responsible for ensuring compliance with all state leaves including maintaining the internal state leave tracking system with update information, managing employee notifications, posting documentation, and timely payroll coordination.
Workers’ Compensation
Manage the full lifecycle of workers’ compensation claims, including timely submission, providing adjusters with necessary documentation (wage statements, state forms, medical reports), leave of absence compliance, and partnering with HR and Managers to authorize light-duty.
Process litigation documents in compliance with legal requirements with guidance from the legal department.
Maintain the WC internal database and HRIS, accurately tracking claim statuses, case notes, OSHA recordables, and total days of absence or restricted duty.
Oversee OSHA compliance by maintaining Form 300 logs for 250+ locations, generating annual 300A summaries for all locations, and ensuring mandatory posting from Feb 1 to Apr 30.
Distribute updated workers' compensation posters and compliance materials to all physical locations annually and as needed.
Respond to Bureau of Labor Statistics requests and regulatory inquiries in a timely manner.
Other Duties
Proactively audit current workflows to identify inefficiencies and provide recommendations that could improve efficiency.
Provide ad hoc reports and analysis as requested for leave of absence, WC and Accommodation cases.
Assist in the review, testing, and implementation of HR technology system upgrades for leave and WC management.
Investigate and resolve discrepancies between HRIS and vendor systems.
Ensures compliance with transactional activity, payroll schedules, benefits and deadlines related to leave of absence and workers’ compensation processing.
Maintains strict document control by ensuring all files are accurately named, categorized, and saved in compliance with company policies.
Stay current on federal, state, and local regulatory changes impacting leaves and accommodations.
Qualifications
Bachelor’s degree in human resources, Business, or possesses equivalent experience
4+ years’ experience administering leave of absence programs, including workers’ compensation
Strong working knowledge of FMLA, ADA and multi-state laws
Experience managing the interactive accommodation process
HRIS and Leave Management system experience preferred
Strong organizational skills and ability to manage multiple cases simultaneously
Exceptional attention to detail and accuracy
Excellent written and verbal communication skills with the ability to navigate sensitive employee matters and handle sensitive and confidential information appropriately
Ability to creatively solve problems and demonstrate initiative and innovation
Ability to exercise sound judgement and apply policies consistently and fairly
Extremely efficient and organized with an exceptional ability to establish priorities and objectives
Excellent presentation and communication skills along with the ability to communicate effectively across all levels of the organization
Able to establish and maintain effective, collaborative work relationships with diverse individuals, internally and externally
Dedicated learner with a natural curiosity for consistent growth
Exhibits comfort, ease, and flexibility working in an extremely fast-paced ever-changing, deadline-driven environment
Cooperative team player with an upbeat, positive, “can-do” attitude!
Perks
Planet Fitness cares about you and your well-being. We offer a comprehensive benefits package to eligible employees which includes the core medical, dental, vision, life and disability as well as supplemental accident, hospital and critical illness coverage options. In addition, we are proud to offer eligible employees a generous time off program (including volunteer time), childcare reimbursement, paid parental leave, pet care reimbursement, tuition reimbursement, free Black Card membership, learning and development programs and a whole host of engagement activities. We offer a 401(k) Plan with safe harbor employer matching and an employee stock purchase plan. This role is also eligible to participate in an annual corporate bonus incentive program based on company financial and personal performance.
The salary for NH-based and MA-based employees hired into this role will be aligned with the range below. This is a good faith estimate, and the amount of base salary will correspond with a candidate’s professional experience, qualifications and internal equity.
Annual Base Salary Range: $70,000-$85,000
Note to Applicants:
We have been made aware of an increasing number of hiring fraud schemes across numerous platforms. Planet Fitness never requires advance payments of any kind for computer equipment or any other purpose at the start of employment. Any request for you to provide payment information during the application process is part of a fraud scheme. Further, we recommend that you do not provide sensitive personal information (SSN, DOB, driver’s license number) as part of the initial application process.
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