Lead Manager (Job ID: ANGBEN1RH)

IMPORTANT - Watch this quick Loom video on how to get hired: https://www.loom.com/share/345f776084e642ba99c24aabe40a67a0 C1 ENGLISH LEVEL IS REQUIRED, THE SELECTED CANDIDATE WILL BE SPEAKING STRICTLY IN ENGLISH DURING THEIR WHOLE SHIFT. PLEASE SUBMIT YOUR RESUME AND AUDIO RECORDING IN ENGLISH JOB TITLE Lead Manager JOB ID ANGBEN1RH INDUSTRY Real Estate Investing LOCATION LATAM JOB STATUS Full Time WORK SCHEDULE Monday to Friday, 9am to 5pm (EST) (Occasional Saturdays as needed) SALARY $8 - $9 per hour (Commission based on sales closed) TARGET START DATE ASAP ROLE OVERVIEW About the Client: This family-owned real estate investment firm has been simplifying the home-selling process since 2016 by providing homeowners with fast, all-cash offers. They offer a stress-free alternative to traditional listings, purchasing properties in "as-is" condition to help clients navigate difficult situations like foreclosure or inherited estates. As a BBB-accredited business, the team is dedicated to revitalizing communities while maintaining a reputation for transparency and integrity. Their streamlined three-step process eliminates the need for costly repairs, agent commissions, and hidden closing fees. By focusing on compassionate problem-solving, they ensure a smooth transition for sellers looking to move forward into their next chapter. About the Role: As our Lead Manager , you are the "first touch" for our investment firm. You will handle a high volume of inbound calls from warm seller leads. Your mission is to build immediate rapport, navigate objections with authority, and qualify leads to set high-quality appointments for our Acquisition (Closing) team. Key Responsibilities Lead Qualification: Manage high-volume inbound lead flow and perform outbound follow-ups to interested sellers. Information Gathering: Use professional discovery techniques to uncover seller motivation, property condition, and asking price. Appointment Setting: Schedule firm appointments for the Acquisition Managers once a lead meets our buying criteria. CRM Management: Maintain meticulous, real-time records of all interactions and statuses within our CRM. Proactive Problem Solving: Act as an "authority figure" on the phone—overcoming objections and navigating conversations with empathy and skill. Process Improvement: Bring initiative to the role by suggesting ways to improve the lead funnel and solve problems independently. AI Supervision: Monitor and manage the 24/7 AI assistant to ensure seamless lead hand-off and quality control of automated interactions. Qualifications & Skills Language: Native or near-native fluency in both Spanish and English is mandatory. Experience: Proven experience in lead management, appointment setting, or sales. Previous experience in Real Estate Wholesaling is highly preferred. Tenure: A documented history of long-term commitment in previous professional roles. Communication: Exceptional verbal skills with a professional, "authority figure" tone on the phone. Mindset: High-initiative and self-motivated; you don't wait for tasks—you look for ways to push deals through. Team Player: Work in close, daily partnership with the firm’s owners to align on lead quality, business goals, and community impact.