Lead Clinical Application Administrator

Overview Clinical Application Administrator - Veeva Vault India Bengaluru Emmes Group: Building a better future for us all. Emmes Group is transforming the future of clinical research, bringing the promise of new medical discovery closer within reach for patients. Emmes Group was founded as Emmes more than 47 years ago, becoming one of the primary clinical research providers to the US government before expanding into public-private partnerships and commercial biopharma. Emmes has built industry leading capabilities in cell and gene therapy, vaccines and infectious diseases, ophthalmology, rare diseases, and neuroscience. We believe the work we do will have a direct impact on patients’ lives and act accordingly. We strive to build a collaborative culture at the intersection of being a performance and people driven company. We’re looking for talented professionals eager to help advance clinical research as we work to embed innovation into the fabric of our company. If you share our motivations and passion in research, come join us! Primary Purpose The Application Analyst supports assigned Level 1 or 2 business applications and works with staff to collect information about current business processes to determine impact to the business application. Application Analysts may serve as backup or trainee on Level 3 business applications. The Application Analyst advises management on best outcomes and will support colleagues from across the company to resolve business process and application issues and put appropriate solutions in place. Application Analysts also provide support within initiatives related to assigned business applications. Responsibilities Communicate with stakeholders to ensure mutual understanding of requirements and functional specifications Review business processes involving assigned business applications and develop optimization strategies, including gathering critical information from meetings with various stakeholders and producing useful reports Evaluate needs and determination of feasibility based on business application capabilities and process improvement standards Document and effectively communicate your efforts, insights, and recommendations, including conducting meetings and presentations to share ideas and findings Ensure assigned business applications and processes meet business needs and requirements through user acceptance testing Research and propose efficient and economical ways to improve processes and optimize efficiencies within the assigned business applications Develop relationships throughout the company and its affiliates Assist with creation of and update training documents related to assigned business applications Develop skills in multiple technical environments and grasp a variety of business processes Resolve support issues related to assigned business applications Supports adoption efforts and usage optimization related to assigned business applications Assist with development of communications (both in written and in presentation formats) that convey ideas and recommendations in a clear and convincing way related to assigned business applications Build vendor partnerships for assigned applications Provides coaching and training as needed for new or junior team members Assist with release management for assigned applications May serve as technical owner of assigned applications May participate in validation activities as needed Other duties as assigned Qualifications Bachelor’s degree in Business or related field with 2+ years of analytical experience Experience in configuring and resolving issues in multiple Veeva Vaults required. Exceptional analytical and conceptual thinking skills Ability to influence stakeholders and work closely with them to determine acceptable solutions Excellent communication and documentation skills, including technical writing Experience creating detailed assessments and giving presentations Excellent planning, organization, and time management skills Experience leading and supporting successful projects Experience with strategic business process modeling and traceability CONNECT WITH US! Follow us on Twitter - @EmmesCRO Find us on LinkedIn - Emmes #LI-Remote