L&D Officer

Years of experience: 4 to 6 years of experience in a learning and development role. Targeted Industries (If required): Preferable with Oil & Gas background Targeted Competitors (If required): Special Tools & Software (If required): Experience working with Learning Management Systems (LMS) is a must Special Required Experience (If required): Other Requirements (If required): Excellent communication and interpersonal skills. Ability to work collaboratively with cross-functional teams. Attention to detail and strong analytical skills. Proficient in MS Office (PowerPoint, Excel, Word) and digital learning tools. Ability to prioritize multiple tasks and meet deadlines. Strong organizational and project management skills. Key Responsibilities: Learning Management System & Platform Management – with the HRMS supervisor support Configure and maintain the LMS (settings, features, integrations) Manage upgrades and new releases Ensure system performance and reliability Handle integrations with HRIS and other tools User & Access Management – With IT Management team Create and manage user accounts, roles, and permissions Enroll users in courses and learning plans Troubleshoot login and access issues Manage organizational structures (departments, cohorts, groups) Training Courses & Content Management Upload, organize, and update learning content Create and manage courses and certifications Archive or retire outdated content Help translate business or learning needs into LMS solutions Reporting & Analytics Generate reports on enrollments, completions, scores, and compliance Track mandatory training and certification status Provide data to HR, L&D, compliance, or leadership teams Ensure data accuracy and integrity Learner & Instructor Support – With TDS & L&D Team Members Act as first-line support for learners and instructors Resolve technical issues and escalate when needed Create user guides, FAQs, or quick how-to resources Train instructors or content creators on LMS usage Security, Privacy & Compliance – With IT Management team Enforce data protection and privacy standards Manage permissions and audit logs Support compliance training and reporting requirements Process Improvement & Governance Document LMS processes and admin procedures Recommend improvements based on usage and feedback Test new features and pilot enhancements Act as liaison between vendors, IT, and L&D stakeholders