Key Account Manager (H/F) - VIE - Barcelone

Key Account Manager (H/F) - VIE - Barcelone We usually respond within three days Since 2015, papernest has been transforming the way people manage their contracts, making subscription, management, and switching simple through one smart, intuitive platform. We have supported more than 2 million customers across France, Spain, and Italy. Along the way, we have continued to invest in new verticals, establishing papernest as a high-performing, innovative, and competitive scale-up in a fast-growing market. With over 900 employees, we are strengthening our position as a European market leader. Prêt·e à rejoindre l'aventure ? Nous recherchons un·e Key Account Manager en VIE à partir de septembre 2025, basé·e à Barcelone. Au sein de l’équipe Strategic Partnerships de papernest, ta mission consiste à développer les performances d’un portefeuille de partenaires immobiliers et à le fidéliser. Your futures missions : Suivi des performances de ton portefeuille de partenaires via la conception et le suivi de dashboards analytics Animation de ton portefeuille : training des équipes partenaires, calls et visio réguliers pour mettre en oeuvre des plans d’action d’amélioration de la performance, business review pour fixer des objectifs avec le partenaire Identification des partenaires à risque et minimisation du churn (non-utilisation du service) : recherche des motifs de sous-performance de certains partenariats et proposition de solutions Amélioration de notre qualité de service en collectant les feedbacks des partenaires et de leurs clients : tu es la voix du client/partenaire Collaboration avec les autres métiers chez papernest (CRM, Produit, Opérations) : tu participes à l’amélioration de la proposition de valeur de papernest About you : Suivi des performances de ton portefeuille de partenaires via la conception et le suivi de dashboards analytics Animation de ton portefeuille : training des équipes partenaires, calls et visio réguliers pour mettre en oeuvre des plans d’action d’amélioration de la performance, business review pour fixer des objectifs avec le partenaire Identification des partenaires à risque et minimisation du churn (non-utilisation du service) : recherche des motifs de sous-performance de certains partenariats et proposition de solutions Amélioration de notre qualité de service en collectant les feedbacks des partenaires et de leurs clients : tu es la voix du client/partenaire Collaboration avec les autres métiers chez papernest (CRM, Produit, Opérations) : tu participes à l’amélioration de la proposition de valeur de papernest What We Offer : Evolving in an international and inclusive environment: Everyone has their place at Papernest, and with over 46 different nationalities, it’s not uncommon for us to start a sentence in French and finish it in English or Spanish! 💸 Compensation: A monthly allowance defined by Business France, check for the amount in Spain, which is updated every quarter. 🩺 Health & Transport: A health insurance plan, April , for hassle-free management of your healthcare expenses, with 100% reimbursement. To make your transition easier, we also cover 100% of your round-trip transportation costs. 🧳 Luggage: No decision to make! Papernest covers 100% of your luggage fees (up to 150kg) so you can enjoy all the seasons in Barcelona. 📈 Career Development: For us, the VIE contract is a real stepping stone into professional life. We support your career ambitions by ensuring your learning and professional development throughout your experience with us. ✨ Home office: Enjoy 2 days of home office per week to optimize your focus and efficiency. Hiring process: Un premier échange téléphonique avec Ava , de l’équipe Talent Acquisition 1er entretien avec Victor , Team Lead dans l'équipe Strategic Partnerships Un business case 2ème entretien avec Sarah , Head of Real Estate Europe Interested in this challenge? 🙂 Don’t hesitate any longer—we look forward to meeting you! Regardless of your gender, background, religion, sexual orientation, or disability, there’s a place for you with us. Our selection processes are designed to be inclusive, and our work environment is adapted to everyone’s needs. Department Sales Role Key Account Manager Locations Barcelona Remote status Hybrid Employment type Volunteer Barcelona About Papernest At papernest, we believe life is too short for paperwork. Our free digital platform allows users to centralize, optimize, subscribe to, and cancel all their contracts in just a few clicks: electricity, internet, insurance, and more. And this is only the beginning. From streaming services to everyday essentials, we're building tools that return time and peace of mind. Founded in 2015 Co-workers 950+