Junior IT Analyst / IT (Opps) Support

Junior IT Analyst / IT (Opps) Support Bornem & Aartselaar, Belgium (Hybrid) Full-time Contract | Freelance / Consulting Assignment Start Date: July 2026 Contract Duration: Until December 2026 (Extension Possible) Application Deadline: 27 May 2026 We are looking for a driven Junior IT Analyst to support IT initiatives end-to-end within an Agile/DevOps environment. In this role, you will help stakeholders structure analyses, translate business needs into clear and testable requirements, and support governance processes across legal, compliance, and architecture domains. You will join a multidisciplinary feature team delivering pragmatic and high-quality IT solutions while ensuring alignment with enterprise platforms, services, and governance standards. Role Focus Functional and technical analysis across applications, integrations, data flows, and change initiatives Governance enablement, including preparation of documentation and review processes Operational reliability through second-line incident analysis and coordination Workflow automation initiatives using N8N and agentic AI technologies Key Responsibilities Structure and refine functional requirements, acceptance criteria, specifications, and user stories Map current and future-state processes and information flows Identify impacts on systems, interfaces, integrations, and data Coordinate governance activities, including architecture, legal, and compliance reviews Collaborate closely with engineering, QA, operations, and business stakeholders Provide second-line incident support, including root-cause analysis and follow-up actions Contribute to Agile ceremonies and continuous improvement initiatives Support automation use cases by assessing feasibility, dependencies, risks, and API integration patterns Required Experience & Skills Must-Have 1–3 years of experience in a functional analysis or IT analyst-focused role Strong stakeholder management and communication skills Experience defining functional requirements and acceptance criteria Knowledge of process modeling methodologies such as BPMN Basic understanding of integrations, APIs (REST/SOAP), and data flows Familiarity with SDLC and Agile/DevOps methodologies Practical experience using: Confluence Jira Strong troubleshooting and root-cause analysis mindset Interest in workflow automation and AI-driven process integration Fluency in Dutch and English (spoken and written) Nice to Have Knowledge of ITIL principles Basic understanding of: Git CI/CD concepts Data modeling Logging and monitoring Non-functional requirements Experience within financial services or regulated environments Ideal Candidate You are analytical, organized, and proactive, with the ability to support stakeholders professionally while maintaining oversight of complex IT landscapes. You enjoy collaborating across teams, improving operational processes, and contributing to modern automation initiatives within a structured enterprise environment. Additional Information Hybrid work model with up to 2 remote working days Collaboration with multidisciplinary feature teams and enterprise architecture stakeholders Contract extension possible upon approval Engagement through an intermediary/broker structure Rate submissions should include intermediary platform fees Apply If you are passionate about IT analysis, operational support, process improvement, and automation initiatives, we would love to hear from you.