IT Systems and Web Specialist

About FGC+ #SparkSuccess at FGC+! Since 2011, FGC+ has been committed to transforming US businesses through our all-inclusive outsourcing solutions. Through the years, we've built strong remote teams, developed customized processes, and provided exceptional customer service, helping companies soar to new heights. Our dedicated professionals excel in supporting a diverse range of industries with unmatched dedication. Driven by our core values of Empathy, Reliability, Possibility, and Growth, we are focused on #IgnitingPossibility and helping each team member unlock their full potential. At FGC+, we offer more than just a job; we provide a nurturing environment where work-life balance, mentorship, employee engagement, and continuous learning are the pillars of your success. Here, you are more than just an employee —you are part of a team where you can truly thrive and make a difference. About the Job: We are seeking a versatile IT Systems and Web Specialist who will support daily IT operations while managing and enhancing both the company intranet and external website. This hybrid role is critical in ensuring reliable IT support, seamless internal communication, and a high-performing, secure, and user-friendly web presence. You will act as a key technical resource for end-users while also taking ownership of intranet administration and WordPress website management—ensuring alignment with business goals, performance standards, and user experience expectations. What You'll Do: Provide day-to-day technical support for hardware, software, network, and user-related concerns Troubleshoot and resolve IT issues efficiently to minimize downtime Administer and maintain the company intranet, including content updates, user access, and usability improvements Manage and maintain the company’s WordPress website, including building, updating, and optimizing pages Customize themes and plugins to meet business and design requirements Perform site performance optimization (speed, responsiveness, and SEO best practices) Troubleshoot website issues and ensure uptime, security, and scalability Collaborate with internal stakeholders to improve both intranet and website user experience Support IT compliance initiatives, including audits, documentation, and policy implementation Assist with onboarding/offboarding processes (account setup, permissions, etc.) Conduct user training and promote IT best practices Develop basic automation or enhancements using scripting tools Monitor system and website performance and recommend improvements What You'll Bring: Bachelor’s degree in Information Technology, Computer Science, or a related field 1–2 years of relevant experience in IT support, systems administration, web administration, or equivalent experience gained through internships, academic projects, or freelance work Hands-on experience managing WordPress websites, including theme and plugin customization (academic or professional) Fresh graduates with strong technical foundations and practical project experience are encouraged to apply Experience or exposure to intranet administration, content management systems, or internal digital platforms Working knowledge of WordPress site building, optimization, troubleshooting, and best practices Basic to intermediate understanding of website performance optimization, SEO principles, and responsive design Strong troubleshooting and problem-solving skills with a proactive, user-focused mindset Working knowledge of Microsoft environments such as Active Directory, Exchange, and Azure Scripting knowledge (PowerShell, HTML, CSS) for automation and web/intranet customization Ability to communicate technical concepts clearly to non-technical users Awareness of website security, performance, and scalability best practices Ability to manage multiple priorities in a fast-paced environment with strong attention to detail. What we have to offer: A company culture based on our purpose to bring out the untapped potential, creativity, and success in people, partnerships, and brands. A culture built on the mission to develop high-functioning teams by providing an environment of constructive support and inspiration where people grow personally and professionally A market competitive total compensation/rewards package including: Day 1 HMO Competitive pay including incentives and generous allowances Payment of all statutory government benefits 25 days of annual paid leave some days are convertible to cash 13 th month pay Onsite medical support Employee Engagement Events Employee Referral Program Skills, training for personal and professional development A million possibilities are waiting to be ignited. Click "Apply Now"!