IT Support Test QA Analys (Entry / Junior Level)

🗂 We’re Hiring: IT Support & QA Analyst (Entry / Junior Level)

📍 Location: Open / Remote / Hybrid (Specify as needed)

🕒 Employment Type: Full-Time

💼 Level: Entry-Level / Junior

We are seeking a detail-oriented and motivated IT Support & QA Analyst to join our growing technology team. This role is ideal for recent graduates or junior professionals who are interested in both IT support and software quality assurance.

As an IT Support & QA Analyst, you will be responsible for assisting users with technical issues, performing software testing, and ensuring the quality and reliability of our systems and applications.

🎯 Key Responsibilities

• Provide first-level IT support for hardware, software, and system issues

• Troubleshoot and resolve technical problems for end users

• Perform manual testing for web and software applications

• Create and execute test cases based on requirements

• Identify, document, and track software defects

• Assist in regression, functional, and user acceptance testing (UAT)

• Verify bug fixes and validate system updates

• Collaborate with developers and IT teams to improve product quality

• Maintain testing records, support logs, and documentation

✅ Requirements

• Diploma or Bachelor’s degree in Information Technology, Computer Science, Software Engineering, or related field

• Basic understanding of IT support and software testing concepts

• Strong analytical and problem-solving skills

• Good attention to detail and accuracy

• Familiarity with Windows OS and basic software tools

• Understanding of testing methodologies is a plus

• Strong communication and teamwork abilities

• No prior experience required (fresh graduates encouraged to apply)

🌟 What We Offer

• Structured training in both IT Support and QA Testing

• Hands-on experience with real systems and applications

• Career growth opportunities in IT, QA, or Software Development

• Supportive and collaborative work environment

• Exposure to modern tools and development workflows

• Competitive salary and benefits package

• • Continuous learning and professional development opportunities