IT Operations & Cybersecurity Specialist

Sacred Byte is a Berlin-based managed security services provider. We deliver secure IT infrastructure and compliance-ready cybersecurity for companies handling sensitive data—making enterprise-grade protection accessible to small and mid-sized organisations through smart administration and open-source solutions. We're building a distributed team and looking for a reliable, curious technician internationally to help us keep client operations running smoothly while developing your security expertise. You'll handle day-to-day IT operations for our clients and contribute to internal security projects: * Provision and manage users, groups, and licences in Microsoft 365 or Google Workspace * Onboard laptops (Windows/macOS) into MDM and coordinate remote device handovers * Triage first-line support tickets (password resets, access requests) and escalate complex issues * Run weekly maintenance checks: patch status, backup logs, security alerts * Document fixes and runbooks so processes are repeatable * Contribute to security projects (~20% of your time): CVE research and briefings, laptop hardening scripts, incident-response playbook drafts, ISO 27001 checklist development **What You Bring** * **2+ years of hands-on experience** in IT operations, helpdesk, or systems administration * Proven admin skills in **Microsoft 365** or **Google Workspace** (user/group management, security policies, basic troubleshooting) * Comfortable with **MDM platforms** (Intune, Jamf, or similar) * Proficient in at least one scripting language (**PowerShell, Bash, or Python**) * Strong written and spoken **English**; German is a plus * Reliable internet and a professional remote setup * Self-directed, comfortable working asynchronously across time zones **Nice to have:** * Microsoft 365 Certified (Administrator Expert or Endpoint Administrator) * Google Workspace Administrator certification * Exposure to security frameworks (ISO 27001, SOC 2, or similar) **What We Offer** * **Competitive hourly rate**: €12–16/hour, paid in EUR * **Autonomy**: Own your domain; we trust you to manage your work * **Growth path**: Opportunity to expand into a larger role as we scale * **Fully remote**: Async-first culture with occasional video syncs during CET-compatible hours Please apply via join with a full CV and letter explaining your qualifications.